24 Hour Crisis and Distress Services - Phone, Text and Chat

Site: Halton

Agency Information
Legal Status (50) Non Profit
Description and Service Details
Description (Service) This record shows 24/7 crisis and distress services (phone, text, chat) serving Halton Region 
* listing is not a complete list of every possible resource available  
* for additional community information 24/7, dial 2-1-1 from anywhere in Ontario (translation available) 
 
IN AN EMERGENCY, CALL 9-1-1 for police, fire and ambulance 
 
 
GENERAL DISTRESS 
 
Distress Centre Halton:  
* Oakville: 905-849-4541 
* Burlington: 905-681-1488 
* North Halton: 905-877-1211 
* Text & Chat: 647-557-6250 (Not 24/7, check here for times)  
 
ConnexOntario: 1-866-531-2600, Online Chat, Email  
* access to Addiction, Mental Health, and Problem Gambling Services 
 
ONTX Ontario Online & Text Crisis Service: Text 741741, Online Chat 
* available 2 pm-2 am daily 
* will need to complete a pre-chat survey, agree to terms and conditions of service 
 
Crisis Text Line: Text HOME to 686868 
* support and information in any type of crisis  
* trained volunteers  
* does not provide medical advice 
 
Youth Space: Text 778-783-0177, Online Chat 
* available 9 pm-3 am daily 
* a community of professionally-trained volunteers who are here to support you, whatever you are going through 
* ages 30 and under 
 
 
MENTAL HEALTH 
 
COAST (Crisis Outreach And Support Team): 1-877-825-9011, TTY 1-844-646-1700  
* Halton telephone support and mobile intervention program for those who are in crisis and have a mental health concern 
* ages 16 and up  
 
Canada Suicide Prevention Service: 1-833-456-4566 
* suicide prevention and support  
* telephone counselling  
* resources and support 
 
Big White Wall: Online Chat 
* mental health and wellbeing chat service  
* safe and anonymous  
* includes online peer community support  
* a place for creative and artistic expression of emotions  
* guided support courses and tools to help with self-management  
* mental health self-assessments 
 
Children and Youth 
 
ROCK (Reach Out Centre for Kids) Crisis Line: 905-878-9785  
* for children and youth in crisis, and caregivers/community members  
* ages 16 and under 
 
Kids Help Phone: 1-800-668-6868, Text CONNECT to 686868, Online Chat 
* bilingual help-line provides free counselling, information and referral on anonymous basis to children and youth  
* ages 5-25 
 
Good2Talk: 1-866-925-5454  
* telephone counselling  
* mental health and addiction information, professional counselling, and referral on a wide range of services on and off campus  
* anonymous and confidential  
* post-secondary school students 
 
Indigenous 
 
Hope for Wellness Helpline: 1-855-242-3310, online chat  
* a mental health helpline, telephone or online chat, for Indigenous people  
* provides immediate, culturally relevant crisis counselling support  
* refers callers to additional supports if needed  
 
TALK4HEALING (Women Only): Call or text: 1-855-554-HEAL, or start your live chat session here 
* 24/7 help, support and resources for Indigenous women, by Indigenous women, all across Ontario 
* services in 14 different Indigenous languages 
 
Indian Residential Schools Crisis Line: 1-866-925-4419  
* immediate and culturally appropriate counseling supports to former students that are experiencing distress 
 
Veterans 
 
Veterans Affairs Canada Crisis Line: 1-800-268-7708, TTY: 1-800-567-5803 
* short-term problem solving with mental health professionals 
 
Veterans Emergency Transition Services Canada: 1-888-228-3871  
* Canadian Veterans who are in crisis, at risk of becoming homeless, or are homeless, and their family members 
 
2SLGBTTQQI  
 
Lesbian Gay Bi Trans Youth Line (Sunday-Friday 4 pm-9 pm) 
Toll Free: 1-800-268-9688, TTY: 416-962-0777, Text 647-694-4275, E-mail: askus@youthline.ca, Online Chat  
* peer support by telephone, email, text and online chat  
* information and referral  
* anonymous and confidential  
* Youth Line Blog  
* referral database of LGBT (Lesbian, Gay, Bi, Trans) youth services 
 
Trans Lifeline: 1-877-330-6366, Mon-Sun 10 am-4 pm 
* a hotline that is staffed by transgender people for transgender people, primarily those in crisis 
* based out of the USA 
 
First Responders  
 
Boots on the Ground: 1-833-677-2668 
* Peer Support for First Responders  
* services offered to retired and serving Police Officers, Firefighters, EMS and Corrections Officers across the Province  
* able to provide in person peer support 24/7 in the GTA  
 
 
SEXUAL ASSAULT AND DOMESTIC / FAMILY VIOLENCE 
 
Halton Womens Place Crisis Line: 
* Burlington 905-332-7892 
* Milton 905-878-8555 
* 24-hour crisis line and shelter for abused women and their dependent children, emergency transportation to shelter available 
 
SAVIS (Sexual Assault and Violence Intervention Services):  
* 24-hour crisis line, 905-875-1555 
* 24-hour Human Trafficking Crisis Hotline, 289-837-3999 
* free individual counselling for ages 14 and up  
* support services for friends and family members  
* advocacy, support and accompaniment to Nina's Place, the police station and court 
 
Femaide (Francophone, formerly Oasis Centre des Femmes): 1-877-336-2433, TTY: 1-866-860-7082 
* provincial crisis line and confidential services for Francophone women who are victims or survivors of any form of violence or are in distress  
* crisis intervention, support and referral to community agencies  
 
Inasmuch House, Hamilton: 905-529-8600, TTY: 905-529-8029 
* emergency shelter for women and children in crisis, due to abuse and homelessness 
* ages 16 and up 
 
Interval House of Hamilton: 905-387-8881 (if long distance, call collect) 
* a transition house and emergency shelter specifically for abused women and their children 
* all services are confidential and include meals, emergency clothing, personal needs, counselling services 
* free emergency transportation by taxi to Interval House 
* ages 16 and up 
 
Good Shepherd Centre, Martha House, Hamilton: 905-523-6277 
* a secure, accessible, 40-bed emergency shelter 
* for Women experiencing abuse and/or homelessness and their children 
* ages 16 and up 
 
Native Womens Centre, Hamilton: 1-888-308-6559 
* provides safe, emergency shelter and support programs for all women regardless of age, ancestry, culture, place of origin or sexual orientation with or without children who are experiencing crisis in their lives due to family violence, homelessness, or conflict with the law 
 
Children and Youth 
 
Child Abuse and Neglect Reporting (see full record here) For children in need of care/protection, report to either:  
* Halton Children's Aid Society (South Halton 905-333-4441, North Halton 905-876-1682) or  
* Halton Regional Police non-emergency line 905-825-4747 ext 5155, North Halton 905-878-5511 
 
HEALTH 
 
Telehealth Ontario: 1-866-797-0000, TTY: 1-866-797-0007  
* provides health advice and information from a registered nurse (service of the Ministry of Health and Long-Term Care, no Ontario Health Insurance required) 
 
EMERGENCY SHELTERS IN HALTON AND AREA 
 
See full record here
Hours Mon-Sun 24 hours
Areas Served Halton Region
Eligibility No restrictions
Application Refer to information in Service Description
Languages English
Fees None
Site Information
Located In Community Halton Region
Address & Map
Halton Region, ON
 
View Google Map
Physical Access Not Applicable - phone, text or chat support only
Categories and Classification
HCSD Main Heading Abuse / Assault ; Child / Family Services ; Emergency / Crisis ; Mental Health / Addictions ; Topic Guides
HCSD Sub Heading Child Abuse ; Child Abuse Resources ; Child Abuse Services ; Crisis Lines for Abuse / Violence ; Distress Lines ; Distress Phone Lines ; Domestic Abuse ; Domestic Abuse Crisis Services ; Special Topics ; Victims of Abuse Support Programs
Service Categories Child Abuse Hotlines ; Domestic Violence Hotlines ; General Crisis Intervention Hotlines ; LGBTQ Helplines ; Medical Information Lines ; Mental Health Hotlines ; Suicide Prevention Hotlines

Agency Overview


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