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Halton Regional Police Service

Site: Oakville - 20 Division

Service: Victim Services Unit

Contact Information
Office Phone 905-825-4777 ext 5239
TTY Phone Toll free 1-800-990-8199
Crisis Phone Mon-Sun 24 hours 9-1-1
Fax 905-825-9416
Social Media Facebook Facebook:
Instagram Instagram:
LinkedIn LinkedIn:
Twitter Twitter:
YouTube YouTube:
Primary Contact Michelle Barclay, Victim Services and Volunteer Coordinator; Email:
Agency Information
Legal Status (20) Regional Government
Primary Executive Kimberley Clark, Victim Services Unit Administrator; Phone: 905-825-4777 ext 4805; Email:
Funding Regional / Municipal
Description and Service Details
Description (Service) This unit provides emotional support and community referrals to victims of crime and tragedy throughout Halton Region 
* volunteers are equipped to respond to crisis situations and are available 24 hours a day, seven days a week, when requested by a police officer 

Services include:

Crisis Intervention 
* specially trained staff and volunteer crisis responders work with police offering crisis intervention, emotional support and practical assistance 
* when called upon, volunteers report where required and provide immediate assistance to serious incidents involving a broad spectrum of physical/psychological trauma, including: 
* sudden death  
* homicide and suicide  
* assault, including sexual assault  
* domestic violence  
* elder abuse  
* robberies  
* motor vehicle collisions  
Victim Quick Response Program 
* provides quick limited financial assistance to victims of homicide, attempted murder, serious physical assault, domestic violence, sexual assault, human trafficking, criminal harassment, child abuse and hate crime 
Mobile Tracking System 
* a GPS tracking device that acts as a personal alarm for individuals identified as "at risk" of further violence 
* places a priority on victims safety and promotes an improved response to victims 
Project Lifesaver 
* a program that combines radio technology with a coordinated rapid response to help police locate wandering or missing individuals  
Vulnerable Person Registry  
* this service allows a family member and/or caregivers of vulnerable persons to submit critical information to Halton Regional Police Service that may be used during an emergency situation  
A Victim Services Unit office is located in each of the Service's four divisions: 
Halton Hills 10 and 11 Divisions  
Burlington 30 Division  
Milton 12 Division  
Oakville 20 Division
Hours Administration Mon-Fri 8 am-4 pm * access to unit Mon-Sun 24 hours
Areas Served Halton Region
Eligibility Victims of crime and tragedy
Application No application required
Languages English ; volunteers may also be fluent in American Sign Language (ASL), French, Hindu, Polish, Punjabi, Russian, Ukrainian, Spanish, Italian, Tagalog, Tamil and West Indian
Fees None
Site Information
Located In Community Oakville
Address & Map
Halton Regional Police Service Oakville
95 Oak Walk Dr
Oakville, ON L6H 0G6
View Google Map
Intersection Millwood Dr and Dundas St. E.
Mailing Address c/o Victim Services Unit
Physical Access Fully Accessible
Categories and Classification
HCSD Main Heading Abuse / Assault ; Emergency / Crisis ; Mental Health / Addictions
HCSD Sub Heading In-Person Crisis Resources ; In-Person Specialized Crisis Services ; Victims of Abuse Support Programs ; Victims of Crime Support Programs
Service Categories Court Orientation Programs ~ Crime Victims ; Crime Victim Accompaniment Services ; Crime Victim/Witness Counselling ; General Crime Victim Assistance ; Human Trafficking Counselling ; In Person Crisis Intervention ~ Crime Victims ; Mobile Devices ~ Crime Victims ; Specialized Information and Referral ~ Crime Victims

Agency Overview

Locations for this Service

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