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Psychiatric Patient Advocate Office

Site: Toronto Office

Contact Information
Office Phone 416-327-7000
Toll Free Phone 1-800-578-2343
Fax 416-327-7008
Primary Contact Melroy Borges, Executive Assistant; Phone: 416-327-4548; Email:
Alternate Contact Katerina Tsangaris, Program Manager
Agency Information
Legal Status (50) Non Profit
Primary Executive Vanessa Zanette, Senior Manager - Strategy and Program Development
Description and Service Details
Description (Service) Administers and coordinates advocacy and rights advice services * public information * systemic advocacy * information and referral for those ineligible for the service * literature in English and French

Visit website for list of locations in Ontario
Hours Mon-Fri 8:30 am-5 pm
Areas Served Ontario
Boundaries Ontario
Eligibility Patients admitted to designated hospitals that have a mental health unit (Schedule 1) * also clients living in the community who are placed on a community treatment order and their substitute decision makers, if any
Application Self or professional referral -- call for information
Languages English ; Translation and interpretation may be arranged for other languages
Fees None
Site Information
Located In Community North York Central
Address & Map
North American Life Tower
5700 Yonge St, 5th Fl
Toronto, ON M2M 4K5
View Google Map
Intersection Yonge St and Finch Ave W
Physical Access Wheelchair accessible automatic main entrance ; Easy access to elevator - braille features ; Barrier-free washroom including door and stall ; Also accessible via Finch subway station
Categories and Classification
HCSD Main Heading Disabilities ; Government / Legal
HCSD Sub Heading Advocacy for People with Disabilities ; Community Legal Services ; Consumer Protection / Complaints
Service Categories Mental Health Facility Complaints ; Patient Rights Assistance ~ Mental Illness/Emotional Disabilities ; Protection and Advocacy for Individuals with Disabilities ~ Mental Illness/Emotional Disabilities ; System Advocacy ~ Mental Health Issues

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