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		Organization / Program Name(s)	Located In	Description (Brief)
Ad Standards		Ad Standards	Toronto Downtown Central	Receives complaints about paid advertising in all media * administers a code of advertising standards
Alcohol and Gaming Commission of Ontario, Head Office		Alcohol and Gaming Commission of Ontario, Head Office	North York Central	For information on the Commission's response to COVID-19 CLICK HERE Regulates the sale, service and consumption of beverage alcohol * regulates and licenses casino gaming, charitable gaming, lotterie ... [More]
Automobile Protection Association		Automobile Protection Association	Toronto Downtown Central	Consumer information and advocacy regarding automotive industry * free legal advice to members, nonmembers receive basic information * publishes Lemon Aid -- guide to new and used car recommendations, ... [More]
Bedbug Registry, Online/Web Service		Bedbug Registry, Online/Web Service	Canada	Gives travelers and renters a neutral platform for reporting their encounters with bed bugs. * users are able to check whether other people have encountered bedbugs at a hotel or in an apartment build ... [More]
Bereavement Authority of Ontario		Bereavement Authority of Ontario	North York Central	Regulates funeral, transfer service, cemetery and crematorium sectors * inspects and licenses funeral establishments, transfer services, cemeteries and crematoriums * regulates licensing of cemetery a ... [More]
Better Business Bureau Central Ontario		Better Business Bureau Central Ontario	Kitchener	A nonprofit organization focused on advancing marketplace trust
Burlington. Clerks Department		Burlington. Clerks Department	Burlington	Services altered in response to COVID-19 (Coronavirus) Effective June 4, marriage licenses will be issued to Burlington residents by appointment only * contact Service Burlington to book an appointme ... [More]
Burlington. Clerks Department, Burlington Accessibility Advisory Committee		Burlington. Clerks Department, Burlington Accessibility Advisory Committee	Burlington	Services altered in response to COVID-19 (Coronavirus) The City of Burlington has suspended all City-run spring programs and extended the closure of some recreation facilities, parks, playgrounds, sp ... [More]
Canada Post Corporation, Online/Web Service, How to Stop Receiving Advertising Mail		Canada Post Corporation, Online/Web Service, How to Stop Receiving Advertising Mail	Canada	Allows residents to stop receiving unaddressed advertising * place a note in or on your mailbox, or on the inside lip of your community mailbox, group mailbox or postal box stating that you do not wis ... [More]
Canada. Canadian Food Inspection Agency, Ontario Area Office		Canada. Canadian Food Inspection Agency, Ontario Area Office	Guelph	Inspection services, quarantine programs related to food, animal health, plant protection * enforces food safety, nutritional quality standards established by Health Canada * responds to food borne il ... [More]
Canada. Canadian Food Inspection Agency, Hamilton District Office - Central Region, Canadian Food Inspection Agency		Canada. Canadian Food Inspection Agency, Hamilton District Office - Central Region, Canadian Food Inspection Agency	Hamilton West	Investigates health hazards and foreign matter in food: fresh, frozen and pre-packaged. Also investigates complaints about weights and labelling, and the import/export of animals or plants, as well as ... [More]
Canada. Canadian Human Rights Commission		Canada. Canadian Human Rights Commission	Ottawa	Administers the Canadian Human Rights Act which prohibits discrimination on the grounds of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, genetic characteristics, fam ... [More]
Canada. Canadian Radio-television and Telecommunications Commission, Gatineau		Canada. Canadian Radio-television and Telecommunications Commission, Gatineau	Gatineau	Department that supervises and regulates broadcasters, including TV services, AM and FM radio stations, and the companies that bring these services * also regulates telecommunications carriers, includ ... [More]
Canada. Canadian Radio-television and Telecommunications Commission, No Physical Address, Spam Reporting Centre		Canada. Canadian Radio-television and Telecommunications Commission, No Physical Address, Spam Reporting Centre	Ottawa	Centre that gathers information on spam and other electronic threats from various sources to support the enforcement activities of the federal agencies responsible for enforcing compliance with Canada ... [More]
Canada. Competition Bureau, Gatineau, Information Centre		Canada. Competition Bureau, Gatineau, Information Centre	Gatineau	Independent law enforcement agency * ensures that Canadian businesses and consumers prosper in a competitive and innovative marketplace The types of anti-competitive activities investigated by the Bur ... [More]
Canada. Crown-Indigenous Relations and Northern Affairs and Indigenous Services, Ottawa - 10 Wellington St, Allegations and Complaints		Canada. Crown-Indigenous Relations and Northern Affairs and Indigenous Services, Ottawa - 10 Wellington St, Allegations and Complaints	Ottawa	Allows individuals to establish complaints about the conduct of First Nation/Inuit/Métis government bodies and organizations in relation to the funding of the department and the way those funds are ad ... [More]
Canada. Financial Consumer Agency of Canada, Cashing a Government of Canada Cheque		Canada. Financial Consumer Agency of Canada, Cashing a Government of Canada Cheque	Ottawa	Information on the right to cash a Government of Canada cheque at any bank with tellers for free, even if not a customer of bank A bank can refuse to cash a Government of Canada cheque if:  * bank sus ... [More]
Canada. Health Canada, Consumer Product Safety Office		Canada. Health Canada, Consumer Product Safety Office	Ontario	Investigates complaints related to the Canada Consumer Product Safety Act (CCPSA) and enforces safety regulations. Also responsible for cosmetics under the Food and Drugs Act.
Canada. Health Canada		Canada. Health Canada	Ottawa (City of)	Federal department which helps Canadians maintain and improve their health National website featuring health information of interest to the general public * topics covered include: * consumer product ... [More]
Canada. Health Canada, Medical Devices Hotline		Canada. Health Canada, Medical Devices Hotline	Toronto	Regulates products, not services, relating to medical devices. Receives complaints and general inquiries about failures, malfunctions or problems with medical devices such as hearing aids and medical ... [More]
Canada. Health Canada, Cannabis in Canada		Canada. Health Canada, Cannabis in Canada	Ottawa	Information on the legalization of Cannabis in Canada * details regarding border control * impairment * effects on industry See Department of Justice page on Legalization and Regulation for further de ... [More]
Canada. Innovation, Science and Economic Development, Office of the Superintendent of Bankruptcy, Ontario Region		Canada. Innovation, Science and Economic Development, Office of the Superintendent of Bankruptcy, Ontario Region	Toronto Downtown Central	Licenses and regulates the insolvency profession * supervises the administration of estates in bankruptcy, commercial reorganizations, consumer proposals and receiverships * maintains a public record ... [More]
Canada. Innovation, Science and Economic Development Canada, Ottawa - Office of Consumer Affairs, Canadian Consumer Handbook		Canada. Innovation, Science and Economic Development Canada, Ottawa - Office of Consumer Affairs, Canadian Consumer Handbook	Ottawa	Helps consumers find reliable information on consumer issues. The information available on the website is provided by objective, trustworthy and reliable sources, including federal, provincial and ter ... [More]
Canada. Office of the Federal Ombudsman for Victims of Crime		Canada. Office of the Federal Ombudsman for Victims of Crime	Ottawa (City of)	* Facilitates access of victims to existing federal programs and services by providing them with information and referrals * Addresses complaints of victims about compliance with the provisions of the ... [More]
Canada. Office of the Information Commissioner of Canada		Canada. Office of the Information Commissioner of Canada	Gatineau	Promotes and protects access to information rights under the Access to Information Act. * Investigates complaints about federal institutions’ handling of access requests * Monitors federal institution ... [More]
Canada. Office of the Privacy Commissioner of Canada		Canada. Office of the Privacy Commissioner of Canada	Gatineau	Protects and promotes the privacy rights of individuals. * Investigates complaints and issuing reports with recommendations to federal government institutions and private sector organizations to remed ... [More]
Canada. Royal Canadian Mounted Police, Canadian Firearms Program		Canada. Royal Canadian Mounted Police, Canadian Firearms Program	Ottawa	Oversees the administration of the Firearms Act * the Act requires all firearm owners to hold a valid firearms licence and restricted and prohibited firearms to be registered * licence applicants must ... [More]
Canada. Taxpayers' Ombudsman		Canada. Taxpayers' Ombudsman	Ottawa	Ombudsman * works to enhance the Canada Revenue Agency's (CRA) accountability in its service to, and treatment of, taxpayers through independent and objective reviews of service-related complaints and ... [More]
Canada. Veterans Affairs Canada [Toronto area], Veterans Ombudsman		Canada. Veterans Affairs Canada [Toronto area], Veterans Ombudsman	Ontario	Reviews and investigates complaints by Veterans Affairs clients * facilitates client access to Veterans Affairs programs and services
Canada. Veterans Review and Appeal Board		Canada. Veterans Review and Appeal Board	Charlottetown	Independent avenue of appeal for disability decisions made by Veterans Affairs Canada (VAC, the Department). * Provides applicants with two levels of redress for disability pension and disability awar ... [More]
Canada.Innovation, Science and Economic Development Canada, South Western Ontario District Office, Measurement Canada		Canada.Innovation, Science and Economic Development Canada, South Western Ontario District Office, Measurement Canada	Stoney Creek	Ensures the integrity and accuracy of measurement in the Canadian marketplace. Develops and administers the laws and requirements governing measurement, evaluates, approves and certifies measuring dev ... [More]
CanadaHelps.org		CanadaHelps.org	Toronto Downtown	An online platform for donating to registered Canadian charities. Allows donation to any registered charity and provides fundraising services directly to charitable organizations.
Canadian Anti-Fraud Centre, National Office - No Physical Address		Canadian Anti-Fraud Centre, National Office - No Physical Address	North Bay	* Provides information on frauds and scams and consumer protection * Centralizes complaints regarding identity theft, fraud and scams through phone, fax, internet or mail complaint * Educates the pub ... [More]
Canadian Association of the Deaf		Canadian Association of the Deaf	Ottawa	National consumer organization of Canada’s Deaf citizens * provides consultation and information on Deaf needs and interests to the public, business, media, educators, governments and others * conduct ... [More]
Canadian Marketing Association		Canadian Marketing Association	Toronto Downtown Central	Information on consumer rights in advertising * Do Not Mail Service -- removes contact information from marketing mailing lists * Marketing Job Bank -- career resources for job seekers and employers * ... [More]
Canadian Motor Vehicle Arbitration Plan		Canadian Motor Vehicle Arbitration Plan	Toronto Downtown	* covers vehicles of the current model year and the past four model years * offers an alternative to court action without charge to the consumer CAMVAP is s a contractually based partnership between t ... [More]
Civilian Review and Complaints Commission for the RCMP		Civilian Review and Complaints Commission for the RCMP	Ottawa	The Commission receives complaints from the public and conducts reviews when complainants are not satisfied with the RCMP’s handling of their complaints. * ensures that public complaints made about th ... [More]
Coalition for Persons With Disabilities, Mississauga Location		Coalition for Persons With Disabilities, Mississauga Location	Mississauga	COVID-19 Update -- services available to clients online or by phone * email intake@disabilityaccess.org or call 1-866-969-9734 for more information (ext 277) Employment services for persons with disa ... [More]
College of Audiologists and Speech Language Pathologists of Ontario		College of Audiologists and Speech Language Pathologists of Ontario	Toronto Downtown North	Provincial regulatory college for the professions of audiology and speech-language pathology * handles consumer complaints
College of Chiropractors of Ontario		College of Chiropractors of Ontario	Toronto Downtown North	Regulating body of the profession * investigates complaints * website offers chiropractor search
College of Dental Hygienists of Ontario		College of Dental Hygienists of Ontario	Toronto Downtown Central	Provincial regulating body of the profession * handles consumer complaints * find a dental hygienist directory available on website
College of Denturists of Ontario		College of Denturists of Ontario	Toronto Downtown Central	Provincial regulating body of the profession * investigates consumer complaints * a directory of members is available on the website
College of Dietitians of Ontario		College of Dietitians of Ontario	North York Central	Regulating body of the profession * investigates complaints * directory of dietitians available on website
College of Midwives of Ontario		College of Midwives of Ontario	Toronto Downtown North	Regulating body of the profession * investigates complaints * provides information about the profession * maintains a list of currently registered midwives, available online
College of Naturopaths of Ontario (The)		College of Naturopaths of Ontario (The)	Toronto Downtown Central	Regulatory body for naturopaths in Ontario * sets standards for entry into practice and assures quality of member's service * investigates complaints concerning the professional conduct of members * m ... [More]
College of Nurses of Ontario		College of Nurses of Ontario	Toronto Downtown North	Provincial regulating body for registered nurses (RNs), registered practical nurses (RPNs) and nurse practitioners (NPs) * investigates complaints * online public directory of nurses allowed to practi ... [More]
College of Occupational Therapists of Ontario		College of Occupational Therapists of Ontario	Toronto Downtown Central	Regulating body of the profession that will investigate complaints * current list of registered occupational therapists is available on the website
College of Opticians of Ontario		College of Opticians of Ontario	Toronto Downtown Central	Regulating and registering body of the profession * investigates consumer complaints * optician search available on website
College of Optometrists of Ontario		College of Optometrists of Ontario	Toronto Downtown North	Regulates the optometry profession in Ontario * investigates complaints * website has "Find an Optometrist" section
College of Physicians and Surgeons of Ontario		College of Physicians and Surgeons of Ontario	Toronto Downtown Central	Provincial medical regulatory board * investigates complaints relating to doctors' services or conduct * physician search available on website
College of Physiotherapists of Ontario		College of Physiotherapists of Ontario	Toronto Downtown Central	Regulating body of physiotherapy in Ontario * investigates consumer complaints * maintains a list of currently registered physiotherapists on the Find a Physiotherapist website * Physiotherapy Informa ... [More]
College of Psychologists of Ontario (The)		College of Psychologists of Ontario (The)	Toronto Downtown North	Regulates psychologists and psychological associates * investigates consumer complaints * educational materials and information for the public and professionals * directory of members available on the ... [More]
College of Registered Psychotherapists of Ontario		College of Registered Psychotherapists of Ontario	Toronto Downtown	Establishes professional practice standards, regulations, statutory programs, and disciplinary processes to govern psychotherapists in Ontario * maintains a public register of members
College of Respiratory Therapists of Ontario		College of Respiratory Therapists of Ontario	Toronto Downtown Central	Provincial regulatory board for the profession of respiratory therapy * develops the standards of practice and professional development * provides access to publications, legislation and policies * in ... [More]
College of Traditional Chinese Medicine Practitioners and Acupuncturists of Ontario		College of Traditional Chinese Medicine Practitioners and Acupuncturists of Ontario	Thornhill East	Chinese medicine practioner requirements, practice standards * enforces practice standards and conduct * administers quality assurance program * investigates complaints * Qi newsletter * find a practi ... [More]
College of Veterinarians of Ontario		College of Veterinarians of Ontario	Guelph	Protects and serves the public interest through regulation of the practice of veterinary medicine. * veterinarians are licensed, facilities are accredited, standards and policies are developed and mai ... [More]
Commission for Complaints for Telecom-television Services		Commission for Complaints for Telecom-television Services	Ottawa	National and independent organization dedicated to resolving customer complaints about telecommunications and television services fairly * situations include billing errors, contract disputes, poor se ... [More]
Electrical Safety Authority, Electrical Inspections		Electrical Safety Authority, Electrical Inspections	Cambridge	Responsible for administering regulation in 4 key areas: * the Ontario Electrical Safety Code * licensing of Electrical Contractors and Master Electricians * electrical distribution safety * aspects o ... [More]
Equifax Canada Inc		Equifax Canada Inc	Montréal	Credit reporting agency * consumers can obtain a copy of their Credit Report (personal credit history, credit check) * call if a consumer has been denied credit * consumers can also initiate correctio ... [More]
Financial Services Regulatory Authority of Ontario		Financial Services Regulatory Authority of Ontario	North York Central	Information and assistance on insurance (including life, health, property, disability, automobile), pension plans, loan and trust companies, deposit insurance, credit unions and caisses populaires, mo ... [More]
Halton Regional Police Service, Public Complaints Process		Halton Regional Police Service, Public Complaints Process	Oakville	There are two types of complaints: * against the policies of, or services provided by, the Halton Regional Police Service * against the conduct of a Halton Regional Police Service officer Complainants ... [More]
Halton. Halton Region Health Department, Food Safety		Halton. Halton Region Health Department, Food Safety	Oakville	Suspected food-borne illnesses, complaints of unsafe food handling practices and food recalls are investigated by Public Health Inspectors. Food premises such as restaurants, take outs, day care centr ... [More]
Immigration Consultants of Canada Regulatory Council		Immigration Consultants of Canada Regulatory Council	Burlington	Immigration consultants provide services to individuals seeking help to navigate immigration issues in Canada * may include obtaining advice or assistance with permanent residence applications, tempor ... [More]
Information and Privacy Commissioner of Ontario		Information and Privacy Commissioner of Ontario	Toronto Downtown North	Oversees Ontario's Personal Health Information Protection Act, Part X of the Child, Youth and Family Services Act as well as the provincial and municipal Freedom of Information and Protection of Priva ... [More]
Insurance Bureau of Canada, Ontario Head Office, Consumer Information Centre		Insurance Bureau of Canada, Ontario Head Office, Consumer Information Centre	Toronto Downtown Central	Handles questions and concerns about automobile, property and liability insurance * information on loss prevention, safety tips * presentations to community groups on insurance related topics br> Comm ... [More]
Law Society of Ontario		Law Society of Ontario	Toronto Downtown Central	Regulatory and licensing body for legal services in Ontario * Complaint Service -- handles complaints about lawyer or paralegal conduct and services -- 416-947-3310 or 1-800-268-7568
Milton. Town Clerk's Division, Accessibility		Milton. Town Clerk's Division, Accessibility	Milton	Services altered in response to COVID-19 (Coronavirus) * To protect the public and Town and to help minimize the spread of COVID-19 virus, all Town facilities including Town Hall will be closed to pu ... [More]
Milton. Town Clerk's Division, Freedom Of Information		Milton. Town Clerk's Division, Freedom Of Information	Milton	Services altered in response to COVID-19 (Coronavirus) * To protect the public and Town and to help minimize the spread of COVID-19 virus, all Town facilities including Town Hall will be closed to pu ... [More]
National NewsMedia Council		National NewsMedia Council	Toronto Downtown Central	Considers complaints regarding accuracy, journalistic standards and ethics in gathering and reporting the news in print and online media, including alleged errors of fact, failure to credit work of ot ... [More]
Office of the Independent Police Review Director		Office of the Independent Police Review Director	Toronto Downtown Central	COVID-19 -- location is closed, no in-person services * all other service channels, including online, email, fax, mail and phone continue without any service interruptions * details about these servi ... [More]
OmbudService for Life & Health Insurance		OmbudService for Life & Health Insurance	Toronto Downtown Central	Inquiries and complaints resolution for consumers of life and health insurance products and services including disability, employment health benefits, travel, and insurance investment products * onlin ... [More]
Ombudsman for Banking Services and Investments		Ombudsman for Banking Services and Investments	Toronto Downtown Central	Independent organization that investigates customer complaints against financial service providers, including banks and other deposit-taking organizations, investment dealers, mutual fund dealers and ... [More]
Ombudsman Ontario		Ombudsman Ontario	Toronto Downtown Central	COVID-19 -- office and phone lines are currently closed; complaints may be made using online complaint form on website, or via email to info@ombudsman.on.ca Children and Youth Unit will respond to ca ... [More]
Ontario College of Pharmacists		Ontario College of Pharmacists	Toronto Downtown North	Provincial regulating body of pharmacists and pharmacies * investigates consumer complaints and concerns * pharmacist and pharmacy search available on website Note: Contact a pharmacist directly for d ... [More]
Ontario College of Social Workers and Social Service Workers		Ontario College of Social Workers and Social Service Workers	Toronto Downtown North	Provincial regulating body of social workers and social service workers * investigates consumer complaints and concerns
Ontario College of Teachers		Ontario College of Teachers	Toronto Downtown Central	Regulatory and licensing body * sets standards of practice * accredits teacher education programs and courses * investigates and hears complaints * scholarships
Ontario Energy Board, Consumer Relations		Ontario Energy Board, Consumer Relations	Toronto Downtown North	COVID-19 -- essential core operations including responding to consumer inquiries * Electricity disconnection ban -- Disconnection for non-payment by residential customers banned until the end of the ... [More]
Ontario Human Rights Commission		Ontario Human Rights Commission	Toronto Downtown Central	Conducts public inquiries * may initiate applications or intervene in cases before the Human Rights Tribunal of Ontario * policy development, research and analysis * public education and training * re ... [More]
Ontario Judicial Council		Ontario Judicial Council	Toronto Downtown	Contact this office by letter in order to complain about a provincial judge's conduct or actions. Complaint is made in writing only by mail or fax - not by phone. All letters that are sent must have a ... [More]
Ontario Motor Vehicle Industry Council		Ontario Motor Vehicle Industry Council	East York	Regulates motor vehicle dealers and salespersons in Ontario * enforces Motor Vehicle Dealers Act (MVDA) on behalf of Ministry of Government and Consumer Services * ensures registration of dealers and ... [More]
Ontario Public Holidays and Retail Business Holidays		Ontario Public Holidays and Retail Business Holidays	Ontario	This listing provides information on holidays for employees covered by the Ontario Employment Standards Act and Retail Business Holidays Act Note: The following does not apply to many employees in sec ... [More]
Ontario Securities Commission		Ontario Securities Commission	Toronto Downtown Central	Administers and enforces securities legislation
Ontario. Ministry of Government and Consumer Services. Consumer Protection Ontario		Ontario. Ministry of Government and Consumer Services. Consumer Protection Ontario	Toronto Downtown Central	Public information and advice on consumer rights and responsibilities, complaints and consumer protection legislation * attempts to mediate complaints arising from regulated sectors of the marketplace ... [More]
Ontario. Ministry of Labour, Employment Standards		Ontario. Ministry of Labour, Employment Standards	Hamilton Central	Responsible for the administration and enforcement of the Employment Standards Act, the Industrial Standards Act, the Employment Agencies Act, and the Ontario Government Fair Wage Schedules.
Ontario. Ministry of Labour, Training and Skills Development. Employment Practices Branch, Main Office		Ontario. Ministry of Labour, Training and Skills Development. Employment Practices Branch, Main Office	Toronto Downtown Central	NO WALK-IN SERVICE COVID-19 -- For information on the staged reopening of Ontario workplaces, essential businesses and restrictions, and resources and supports for workers and employers CLICK HERE Ad ... [More]
Ontario. Ministry of Labour, Training and Skills Development. Employment Practices Branch, Central Region West, Mississauga		Ontario. Ministry of Labour, Training and Skills Development. Employment Practices Branch, Central Region West, Mississauga	Mississauga	NO WALK-IN SERVICE COVID-19 -- For information on the staged reopening of Ontario workplaces, essential businesses and restrictions, and resources and supports for workers and employers CLICK HERE Ad ... [More]
Ontario. Ministry of Long-Term Care, No physical address, Long-Term Care ACTION Line		Ontario. Ministry of Long-Term Care, No physical address, Long-Term Care ACTION Line	Toronto Downtown Central	A toll-free government service concerning long-term care homes and Local Health Integration Networks (LHINs) in Ontario * handles concerns and registers complaints about long-term care homes and LHIN ... [More]
Ontario. Ministry of Municipal Affairs and Housing, Hamilton Central - Southern Regional Office, Landlord and Tenant Board (SRO)		Ontario. Ministry of Municipal Affairs and Housing, Hamilton Central - Southern Regional Office, Landlord and Tenant Board (SRO)	Hamilton Central	During COVID-19 Hamilton tenant by-law complaints can be submitted online . A social justice tribunal of Ontario that resolves disputes between residential landlords and tenants and eviction applicati ... [More]
Ontario. Ministry of Municipal Affairs and Housing. Rental Housing Enforcement Unit		Ontario. Ministry of Municipal Affairs and Housing. Rental Housing Enforcement Unit	Toronto Downtown Central	COVID-19 -- no new eviction orders will be issued until further notice and sheriff’s offices will postpone any scheduled enforcement of current eviction orders * tenants must pay rent while an evicti ... [More]
Ontario. Ministry of the Attorney General, Office of the Public Guardian and Trustee - Hamilton Branch, Office of the Public Guardian and Trustee		Ontario. Ministry of the Attorney General, Office of the Public Guardian and Trustee - Hamilton Branch, Office of the Public Guardian and Trustee	Hamilton Central	A government agency that protects individuals with mental disabilities, protects the public's interest in charities, searches for heirs for estates which the OPGT administers, invests perpetual care f ... [More]
Ontario. Ministry of the Attorney General. Office of the Public Guardian and Trustee		Ontario. Ministry of the Attorney General. Office of the Public Guardian and Trustee	Toronto Downtown Central	Manages financial and/or personal affairs of persons who are mentally incapable where no one else is able to do so * makes medical treatment decisions for persons who are mentally incapable where no o ... [More]
Patient Ombudsman		Patient Ombudsman	Toronto Downtown Central	Works to resolve and investigate complaints regarding services in Ontario in public hospitals, long-term care homes and the home and community care services coordinated by the Local Health Integration ... [More]
Pro Bono Ontario		Pro Bono Ontario	Toronto Downtown Central	COVID-19 closed to all in-person services until further notice * go to Legal Advice Hotline -- 1-855-255-7256 Mon-Fri 9:30 am-12 noon, 1 pm-4 pm ---------------------------------------- Free legal se ... [More]
Psychiatric Patient Advocate Office, Toronto Office		Psychiatric Patient Advocate Office, Toronto Office	North York Central	Administers and coordinates advocacy and rights advice services * public information * systemic advocacy * information and referral for those ineligible for the service * literature in English and Fre ... [More]
Retirement Homes Regulatory Authority		Retirement Homes Regulatory Authority	Toronto Downtown Central	COVID19 -- daily update of list of retirement homes with active or resolved COVID-19 outbreaks www.rhra.ca/en/covid-19 Regulatory agency licenses retirement homes in Ontario * maintains public regist ... [More]
Royal College of Dental Surgeons of Ontario		Royal College of Dental Surgeons of Ontario	Toronto Downtown North	Regulating body of the profession * investigates complaints * website features a listing of dental surgeons practicing in Ontario
Service Canada, Office for Client Satisfaction (The)		Service Canada, Office for Client Satisfaction (The)	Ottawa	Neutral organization that receives, reviews and acts on suggestions, compliments and complaints regarding the delivery of service offered by Service Canada * feedback and/or issue is personally acknow ... [More]
ServiceOntario, Guelph - Stone Rd Service Counter, Provincial Government Services		ServiceOntario, Guelph - Stone Rd Service Counter, Provincial Government Services	Guelph	Services include * staff assistance * information and referral Business Registrations -- basic business registration * Business Info Line 1-888-745-8888 Driver and Vehicle -- vehicle permits and plate ... [More]
Social Justice Tribunals Ontario		Social Justice Tribunals Ontario	Toronto Downtown Central	Provide dispute resolution * see separate entries: Child and Family Services Review Board Criminal Injuries Compensation Board Custody Review Board Human Rights Tribunal of Ontario Landlord and Tenant ... [More]
Tarion Warranty Corporation		Tarion Warranty Corporation	Toronto	Responsible for administering the Ontario New Home Warranties Plan Act, which outlines the warranty protection that new home purchasers are entitled to in Ontario. * Licence new home builders and vend ... [More]
Ten Thousand Villages, Oakville		Ten Thousand Villages, Oakville	Oakville	A store which markets products from handicraft and agricultural organizations based in low income countries * provides consumers around the world with products that have been fairly purchased from sus ... [More]
Travel Industry Council of Ontario		Travel Industry Council of Ontario	Mississauga	Association that answers consumers' inquiries and attempts to mediate complaints arising from the purchase of travel services from registered travel agencies. * Claims against the Ontario Travel Compe ... [More]

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