Memos and Bulletins
Public Comments It is now possible to renew your driver's licence online. To see if you are eligible visit Renew a Driver's Licence.
Agency and Service Names
Alternate Name Service Ontario
Contact Information
Toll Free Phone General inquiry 1-800-267-8097; 
Health card inquiry 1-888-376-5197; 
Driver & vehicle inquiry 1-800-387-3445
TDD Phone Ontario wide 1-800-268-7095
Social Media Facebook Facebook, Twitter Twitter, YouTube YouTube
Agency Information
Parent Agency Name Ontario. ServiceOntario
Legal Status (30) Provincial Government
Funding Provincial
Service Information
Description (Service) Services available at this location: 
Business services 
* registration of a sole proprietorship/general partnership 
* registration of a trade/style/operating name for an existing corporation 
Driver and vehicle 
Accessible parking permits: 
* apply for, renew, replace or change information on an accessible parking permit  
Copies of records: 
* commercial vehicle operator records  
* driver's records  
* motorized snow vehicle record  
* motor vehicle record/abstract  
* off-road vehicle record  
* vehicle abstracts (uncertified) 
Drivers' licences: 
* change address or name on, renew or replace a licence  
* digital photo driver's licence  
* driver's licence reinstatement  
* driver abstract (uncertified) 
* driving instructor licence renewal  
* driving instructor licence replacement 
* replace driver's licence while out of province  
* temporary driver's licence  
Enhanced drivers' licences: 
* change information on your enhanced licence  
* pick up your enhanced driver's licence 
* downgrade an enhanced driver's licence to a regular driver's licence  
Motorized snow vehicle permits: 
* get or replace snow vehicle permit  
* snow vehicle validation stickers  
Off-road vehicle permits:  
* apply for, or replace off-road vehicle licence plate  
* apply for, or replace off-road vehicle permit  
Product sales: 
* display number plates  
* gift certificates  
* used vehicle information package (UVIP) 
Vehicle permits and plates: 
* change classification, address or name on a permit  
* change status of a permit  
* dealer/service licence plates  
* French slogan Ontario licence plate purchase  
* licence plate stickers 
* licence plate with graphic or personalized 
* register a vehicle  
* replace a licence plate sticker, vehicle permit, licence plate(s) or personalized licence plate(s)  
* temporary vehicle registration  
Workplace standards: 
* file a claim under the Employment Protection for Foreign Nationals Act  
* file an Employment Standards claim 
Fish and wildlife 
* fishing licences  
* hunting licences  
* outdoors cards  
Forms, Publications and Official Documents 
Authentication of Documents: 
* Commissioner of Oaths 
Health card services: 
* apply for a card  
* change address or name  
* register an absence from or your return to Ontario  
* renew a photo health card  
* replace a lost, stolen or damaged health card  
* replace your red and white health card with a photo health card 
* health card services are also available by appointment at this location 
Organ and tissue donor 
* organ and tissue donor registration 
Photo Identification 
* Ontario Photo card  
* change the name or address on an Ontario Photo card  
* change the digital signature on an Ontario Photo card  
* digital photo for Ontario Photo card 
* renew or replace an Ontario Photo card 
* services include filing a return and/or making a payment for the following taxes: 
* beer tax  
* corporations tax insurance premium  
* corporations tax payment-in-lieu  
* debt retirement charge  
* employer health tax  
* fuel tax  
* gasoline tax  
* international fuel tax agreement  
* land transfer tax  
* mining tax  
* retail sales tax  
* retail sales tax insurance premium  
* repay a small business transition support payment  
* tobacco tax  
* wine tax 
* there is also a Land Registry Office at this location
Hours Mon-Fri 8:30 am-5 pm * closed on public holidays
Areas Served Hamilton - and surrounding area
Eligibility Ages: 16 year(s) and up
Application drop in, with appropriate supporting documents (call ahead or see website) * many forms can also be completed and submitted online
Languages English ; French - bilingual services are available at this location
Fees fees for some transactions
Additional Services at this Site
Site Information
Site Location Ellen Fairclough Building across from Jackson Square
Located In Community Hamilton
Address & Map
Ellen Fairclough Building
119 King St W, 4th Floor
Hamilton, ON L8P 4Y7
View Google Map
Intersection James St N and King St W
Accessibility Fully Accessible - the accessible entrance is located at the front of the building
Taxonomy and Classification
Service Categories Business Registration/Licensing ; Commissioner of Oaths ; Disability Parking Permits ; Driver Licences ; Driving/Accident Records ; Fishing Licences ; Hunting Licences ; Identification Cards ; Motor Vehicle Registration ; Organ Donor Cards/Registries ; Provincial/Territorial Health Insurance ; Specialized Information and Referral ~ Government Services Issues ; Title Registration/Titles