IMPORTANT NOTE: On Jan 12, 2021, the Ontario Government declared a State of Emergency and issued a stay-at-home order, which came into effect Jan 14, 2021 and will last until at least Feb 11, 2021

Services listed below may be impacted in response to increased restrictions. Please contact agencies or programs listed here prior to visiting in person in order to receive up to date information on services

ROCK

Service: Walk-in Counselling

Memos and Bulletins
Public Comments Services altered in response to COVID-19 (Coronavirus) 
 
In-person visits are now available, only at the Burlington location and by appointment only 
* for more information see website 
 
Virtual Walk-in Clinic is open and accessible Mon to Wed, 9 am–3 pm by calling the Access Line 
* in-person appointments available through the Access line 
 
For access to all ROCK services, please call the Access Line at 289-266-0036 
* line is live-answered Mon to Fri, between 9 am-5 pm  
 
If you are in crisis, contact ROCK's 24/7 Crisis Line at 905-878-9785
Contact Information
Office Phone 289-266-0036
Crisis Phone Mon-Sun 24 hrs 905-878-9785
Fax 905-681-7477
Website rockonline.ca/walk-in-clinics/
Social Media Facebook Facebook: www.facebook.com/ROCKreachout/
Instagram Instagram: www.instagram.com/rockreachout/
Twitter Twitter: twitter.com/ROCKreachout
Agency Information
Legal Status (50) Non Profit
Primary Executive Kirsten Dougherty, Chief Executive Officer; Phone: 905-634-2347
Funding Provincial ; United Way - Halton & Hamilton ; Foundation - Oakville Community Foundation
Description and Service Details
Description (Service) Services altered in response to COVID-19 (Coronavirus) 
 
In-person visits are now available, only at the Burlington location and by appointment only 
* for more information see website 
 
Virtual Walk-in Clinic is open and accessible Mon to Wed, 9 am–3 pm by calling the Access Line 
* in-person appointments available through the Access line 
 
For access to all ROCK services, please call the Access Line at 289-266-0036 
* line is live-answered Mon to Fri, between 9 am-5 pm  
 
If you are in crisis, contact ROCK's 24/7 Crisis Line at 905-878-9785 
 
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Walk-in Counselling Clinics 
* provide quick access to therapeutic intervention 
* enable family members to speak with trained therapists at their chosen moments of need 
* Mental Health Therapists, Behavioural Therapists, and Therapists for families with children 
* entire family or individual family members may access the clinic without an appointment during clinic hours 
 
Clinic Locations 
Burlington (Head Office) 
* 471 Pearl St 
* Wed 12 noon-8 pm (last appointment at 6:30 pm) 
 
Oakville 
* 504 Iroquois Shore Road, Unit 12A 
* Tue 12 noon-8 pm (last appointment seen at 6:30 pm) 
 
Milton  
* 400 Bronte Street South, Suite 101 
* Mon 12 noon-8 pm (last appointment is 6:30 pm) 
 
Georgetown 
* Hillsview Active Living Centre, 318 Guelph Street East, Unit 9 
* Mon 12 noon-8 pm (last appointment is 6:30 pm) 
 
Acton 
* Hillsview Active Living Centre, 415 Queen Street East 
* Tue 4:15 pm-8 pm (last appointment is 6:30 pm)
Hours Varies by location, call or visit website for details
Areas Served Halton Region
Eligibility Ages: 17 year(s) and under 
 
Families with children from birth to 17 years of age 
 
Youth 12 years and older can call on their own and/or with support people 
* your entire family and/or important support people are encouraged to attend the therapy session with you
Application Call or visit website
Languages English
Fees Service - administrative service fee (voluntary)
Site Information
Located In Community Halton Region
Address & Map
Halton Region, ON
 
View Google Map
Mailing Address c/o ROCK 
471 Pearl St 
Burlington, ON L7R 4M4
Physical Access Fully Accessible
Categories and Classification
HCSD Main Heading Community Programs
HCSD Sub Heading Drop-In Centres
Service Categories General Counselling Services ; Mental Health Drop In Centres

Agency Overview

Locations for this Service


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