Canada. Citizenship and Immigration

Site: Toronto - No Physical Address

Service: Citizenship and Immigration Services

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Record #: OAK0026 Last Full Update: 28 Jan 2015
Agency and Service Names
Alternate NameCIC
Contact Information
Toll Free PhoneCall centre 1-888-242-2100 
TDD Phone1-888-576-8502
Social MediaFacebook Facebook, RSS RSS, Twitter Twitter, YouTube YouTube
Agency Information
Agency DescriptionAdministers the Immigration and Refugee Protection Act and the Citizenship Act and Regulations.
Legal Status(40) Federal Government
Primary ExecutiveHon Chris Alexander, Minister for Citizenship and Immigration; Email:
Agency Sites
Agency Services
Service Information
DescriptionMajor services:  
* screens and approves immigrants, foreign students, visitors and temporary workers for admission 
* resettles and protects refugees 
* manages access to Canada to protect the security and health of Canadians and the integrity of Canadian laws 
* process citizenship applications * requests for proof of citizenship * searches of citizenship records 
* grants citizenship and administers the Oath of Citizenship at ceremonies in Citizenship Courts and at community facilities 
* for information on upcoming ceremonies visit Citizenship Ceremonies 
* to change an address, pay fees, check the status of an immigration application, etc. visit My immigration or citizenship application 
HoursCall Centre agents available to answer questions Mon-Fri 8 am-4 pm; 
Automated service Mon-Sun 24 hours
Areas ServedOntario
Eligibility* visit the website for eligibility criteria for Canadian citizenship
Applicationcontact the Call Centre for appropriate forms or download them from the website
LanguagesEnglish ; French
Site Information
Located In CommunityToronto
AccessibilityNot Applicable
Taxonomy and Classification
Service CategoriesBusiness Class Immigration Programs ; Citizenship Application Adjudication ; Citizenship Application Forms ; Citizenship Tests ; Family Class Immigration Programs ; Immigration Application Forms ; Permanent Resident Cards ; Temporary Resident Status Programs