Canadian Anti-Fraud Centre

Site: National Office - No Physical Address

Contact Information
Toll Free Phone 1-888-495-8501
Fax 1-888-654-9426
E-Mail info@antifraudcentre.ca
Website www.antifraudcentre-centreantifraude.ca
Social Media Facebook Facebook: www.facebook.com/pages/Canadian-Anti-Fraud-Centre-Centre-antifraude-du-Canada/143784455661162?ref=ts
Twitter Twitter: twitter.com/canantifraud
Site Information
Description (Site) No physical office location, online and telephone services only
Located In Community North Bay
Address & Map
North Bay
 
View Google Map
Mailing Address PO Box 686 
North Bay, ON P1B 8J8
Physical Access Not Applicable
Agency and Service Names
Alternate Name Anti fraud ; Antifraud ; CAFC
Former Name Phone Busters ; PhoneBusters National Call Centre ; PNCC ; Project Phonebusters
Agency Information
Description (Agency) The central fraud repository in Canada that collects information and criminal intelligence on fraud schemes, referred to as mass marketing fraud, that target mass victims. Examples include advance fee fraud, job scams, lottery scams, emergency scams, false charities, and identity crime. Complaints are received from Canadian consumers and / or victims and others where there is a connection to Canada.
Legal Status (40) Federal Government
Established 1993
Funding Federal
Description and Service Details
Description (Service)
  • Provides information on frauds and scams and consumer protection 
  • Centralizes complaints regarding identity theft, fraud and scams through phone, fax, internet or mail complaint 
  • Educates the public about specific fraudulent telemarketing pitches and deceptive marketing practices 
  • Shares information with law enforcement agencies regarding frauds 
  • Prosecutes key individuals and companies involved in telemarketing fraud and misleading advertising 
  • Jointly managed by the RCMP, the Competition Bureau and the OPP
 
Do not give money or give a caller your credit card number 
 
Note: Law enforcement agencies are warning the public to be aware of the "Canada Revenue Agency (CRA) Scam" which is currently on the rise in Canada. These telephone scams involve threatening taxpayers or using aggressive and forceful language to scare them into paying fictitious debts to the CRA. If someone receives such a call, they should hang up and report it to the Canadian Anti -Fraud Centre. For more information on telephone scams involving the CRA, visit their website
Hours Mon-Fri 9 am-5 pm
Areas Served Ontario
Eligibility No restrictions
Application No application process
Languages English ; French
Fees None
Categories and Classification
Service Categories Advertising Complaints ; Consumer Fraud Reporting ; Fraud Prevention ; Government Consumer Protection Agencies ; Identity Theft Reporting/Recovery Programs

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