Agency and Service Names
Alternate Name Connections ; HMC ; Immigrant Settlement and Adaptation Program ; Immigration Settlement and Adaptation Program ; ISAP ; Newcomer Settlement Program ; NSP
Contact Information
Office Phone 905-864-6565
Fax 905-864-4748
Social Media Facebook Facebook
Primary Contact Hanadi Al-Masri, Director of Business Development; Phone: 905-842-2486 ext 225; Email:
Alternate Contact Babur Mobarak, Program Manager; Phone: 905-842-2486 ext 232; Email:
Volunteer Coordinator Margarita Cardona, Community Settlement Coordinator; Phone: 905-842-2486 ext 228; Email:
Agency Information
Legal Status (50) Non Profit ; (51) Registered Charity
Established 1979
Primary Executive Kim Jenkinson, Executive Director; Phone: 905-842-2486 ext 222; Email:
Alternate Executive Trivi Mehendale, President
Funding Regional / Municipal ; Provincial ; Federal ; Donations ; United Way ; Supporting Communities Partnership Initiative (SCPI), Trillium
Service Information
Description (Service) A community agency dedicated to enabling every individual, regardless of race or ethnic origin, to participate as full and active members of the community * fostering mutual respect and understanding  
* provide services and programs to facilitate and assist settlement and integration of immigrants and refugees  
* develop community education programs to increase general awareness of needs of immigrants and refugees 
* facilitate cross-cultural communication and understanding  
* create and provide opportunities for members of various ethno-cultural groups/organizations to discuss common interests 
* develop cooperative undertakings  
* encourage and promote dialogue and co-operation between members/representatives of service organizations and public officials  
* encourage and facilitate development of support groups and community organizations for immigrants and refugees  
* provide cultural activities and special events to foster representation of cultural heritage and improve, develop intercultural understanding
Hours Mon-Fri 9 am-4:30 pm
Areas Served Halton North
Eligibility *Canadian citizens 
* Permanent residents 
* Convention refugees 
* refugee claimants 
* visitors
Application Contact for program application information
Languages English ; French ; Arabic ; Chinese - Cantonese ; Croatian ; Hindi ; Mandarin ; Polish ; Portuguese ; Punjabi ; Russian ; Spanish ; Ukrainian ; Urdu ; Interpretive Services - ; Translation Services ; Serbian
Fees None
Site Information
Located In Community Milton
Address & Map
310 Main St E, Unit 107
Milton, ON L9T 1P4
View Google Map
Intersection Martin St and Main St E
Accessibility Fully Accessible
Taxonomy and Classification
Service Categories Cultural Transition Counselling ; Newcomer Settlement Services ; Specialized Information and Referral ~ Immigration Issues

Agency Overview

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