Site: Milton Office

Service: ROCK

Agency and Service Names
Alternate Name Reach Out Centre for Kids
Contact Information
Office Phone Intake for all locations 905-634-2347 ext 439; 
Milton 905-875-2575;  
Burlington 905-634-2347;  
Oakville 905-339-3525
Crisis Phone 905-878-9785 available Mon-Sun 24 hrs
Fax 905-875-3007
Social Media Facebook Facebook, Twitter Twitter
Primary Contact Intake Department; Phone: 905-634-2347 ext 439; Email:
Alternate Contact Reception; Phone: 905-875-2575 ext 0
Agency Information
Parent Agency Name ROCK
Legal Status (50) Non Profit ; (51) Registered Charity
Primary Executive Ron Rodgers, Executive Director; Phone: 905-634-2347; Fax: 905-681-7477
Alternate Executive Lorri Interisano, Director of Operations / Community Relations; Phone: 905-634-2347 ext 243; Fax: 905-681-7477
Funding Regional / Municipal ; Provincial ; Fundraising ; Donations ; United Way - Milton
Service Information
Description (Service) Mental Health services 
Brief services:  
Walk-in counselling clinic  
* quick access to therapeutic intervention where family members can see trained therapists or counsellors at their chosen moments of need  
* entire family or individual members may come to the clinic without an appointment during clinic hours  
Brief therapy  
* therapists and families/individuals work together for 2-3 sessions to understand problems, explore knowledge and abilities and develop solutions leading to an improvement in their relationships, their sense of themselves, and their ability to manage problems and difficulties 
Counselling and therapy service: 
Group therapy  
* therapist works with groups of children or caregivers with similar needs to help them deal with specific challenges  
Intergenerational Trauma Treatment Program  
* three-stage program for caregivers and families of children who have experienced trauma  
* helps caregivers understand, cope with, and resolve the impact of trauma on their child and family  
* assists individuals and families in making desired changes in their lives 
* can lead to an overall improvement as they find ways to manage current problems, immediate crises, or long-term difficulties 
Crisis services: 
Crisis Response Program 
* provides immediate outreach for children and youth, their caregivers, and community members  
* Crisis Response number is 905-878-9785 and is connected to the Monday-Sunday 24 hour answering service  
* callers will then be connected with a crisis counsellor as soon as possible  
Family and caregiver skills building support 
Behaviour Consultation and Intervention:  
* available to both parents and child care staff when there is a concern regarding the child's behaviour  
Intensive Treatment services:  
Intensive Child and Family services  
* an in-home and/or community counselling and support program for children, youth and their families where there is risk of family breakdown, harm, or loss of school placement  
Residential services 
Aberdeen House:  
* provides a licensed eight bed coed program for youth 12-15 years of age 
* an intensive family-based treatment programs for children/youth struggling with significant mental health challenges 
* referrals can be made by family or professionals 
My Place:  
* provides coed transitional housing for youth 16-21 years of age who cannot live at home but are not yet ready to be totally independent 
* services may be accessed by calling My Place directly 
Reach Out Program for Schools (ROPS)  
* community based mental health program that provides counselling and family support services to students  
* counselors can meet when and where appropriate to best meets the needs of the family and student  
* students who are eligible for this service do not need to attend ROCK’s walk-in clinic  
* referrals must come from the school social worker  
Specialized consultation and assessment services: 
Psychology services  
* psychological assessments/consultations are considered for children and youth when there is a concern about learning, developmental, cognitive and/or social emotional functioning  
* process may consist of interviews with parents and other professions, observation, and individual testing  
Targeted prevention services: 
Youth Aiding Youth (YAY) 
* a non-profit, community based program operating in the Region of Halton, sponsored by ROCK  
* a prevention/early intervention program that serves young children who are identified as being "at risk” of developing mental health issues  
* overall goals are to help build on the children’s self-esteem and social skills through a variety of programs including:  
Mentoring program:  
* matches volunteers ages 16-24 on a one to one basis with at-risk children ages 6-12  
Social skills development groups:  
* matches volunteers ages 16-24, on a one to one basis with at-risk children ages 6-12  
Social skills day camp:  
* offered at a fee of $150 for the week and is held 3 times, at various locations throughout the summer  
* traditional day camp program with a focus on social skills development for children between the ages of 6-10 years  
Child and Family Outreach and Support Program (C-FOSP) 
* available to infants and children residing in Halton and enrolled in a licensed childcare centre (not yet eligible for full-day kindergarten) or attending a licensed before and after school program (up to age 12)  
Services include:  
* behaviour consultation and support services  
* psychology services  
* therapy services  
* occupational therapy for children newborn to 3.8 yrs of age  
Prevention/early intervention programs 
Burlington Our Community Cares (community centres) 
* program works within the community to empower people and to help build skills in adults and children who are at risk for mental health problems  
* locations at Burloak and Warwick-Surrey housing developments  
Ontario Early Years Centre 
* offers a variety of programs and services to families with children ages 0-6 years  
Family engagement initiative 
* creates a place for families who have been impacted by a child or youth’s mental health challenges to share their experiences, network with other families, and have a positive impact on services and programs in the community  
Positive Space Network: 
* a network of community social service agencies and local businesses working together to create safe and inclusive spaces for the LGBTQ populations of Halton 
* services available include LGBTQ youth support groups, and a peer-reviewed certification process so that agencies can be confident in their ability to serve LGBTQ youth and their families
Hours Mon-Fri 8:30 am-4:30 pm * evening appointments are available 
Walk-in clinic: Wed 12 noon-8 pm * last appointment is 6:30 pm
Areas Served Halton Region
Eligibility Ages: 17 year(s) and under 
admission to service is prior to the youth's 18th birthday * some services available up to the age of 21
Application all services can be accessed through the walk-in therapy clinic * no referral is necessary
Languages English ; Interpretive Services
Fees None - No Service fee - a voluntary contribution is requested
Site Information
Located In Community Milton
Address & Map
400 Bronte St S, Ste 101
Milton, ON L9T 0H7
View Google Map
Intersection Bronte St S and Derry Rd
Accessibility Fully Accessible
Taxonomy and Classification
Service Categories Adolescent/Youth Counselling ; Child Guidance ; Community Mental Health Agencies ~ Youth ; Family Counselling ; Mental Health Evaluation ~ Youth ; Mental Health Hotlines ~ Families ; Mental Health Hotlines ~ Youth ; Parenting Skills Classes