IMPORTANT NOTE: Services may be impacted in response to COVID-19 (Coronavirus). Please contact agenices or programs listed on this page prior to visiting in person to receive up to date information on their services (eg. wait times, hours of operation etc…).

Canadian Mental Health Association

Site: Halton Region Branch Head Office - Oakville

Service: COAST - Crisis Outreach and Support Team

Memos and Bulletins
Public Comments Services altered in response to COVID-19 (Coronavirus) 
 
Here is how we will be providing service at this time: 
  • Our 24/7 COAST Crisis Line will continue to be available at 1-877-825-901 
  • Clients in our community support programs, including Transitional Case Management, Crisis Outreach Program, Justice, and housing support programs, will receive support from staff by phone 
  • Our Information and Referral service will continue to be available at 905-315-8664 
  • Free Walk-In Counselling will be provided by phone rather than in person. Please call 289-291-5396 and you will be contacted by a counsellor within 24 business hours 
  • Peer Support group programming has been suspended, and Peer Mentors will be providing one-on-one support by phone. Please call Sandra at 905-691-3855 or Lynn at 289-834-3258 
  • Registration for our Health Promotion courses is currently closed and training has been suspended.
Contact Information
TTY Phone 1-844-646-1700
Crisis Phone 1-877-825-9011
Website www.halton.cmha.ca
Social Media Facebook Facebook: www.facebook.com/cmha.halton/
LinkedIn LinkedIn: www.linkedin.com/company/5295073
Twitter Twitter: twitter.com/cmhahalton
Primary Contact Heather Neal, Manager, Crisis Services; Email: hneal@cmhahrb.ca
Agency Information
Legal Status (50) Non Profit
Primary Executive Radhika Subramanyan, Chief Executive Officer; Email: rsubramanyan@cmhahrb.ca
Funding MHLHIN * Donations
Description and Service Details
Description (Service) Services altered in response to COVID-19 (Coronavirus)

Here is how we will be providing service at this time:
  • Our 24/7 COAST Crisis Line will continue to be available at 1-877-825-901
  • Clients in our community support programs, including Transitional Case Management, Crisis Outreach Program, Justice, and housing support programs, will receive support from staff by phone
  • Our Information and Referral service will continue to be available at 905-315-8664
  • Free Walk-In Counselling will be provided by phone rather than in person. Please call 289-291-5396 and you will be contacted by a counsellor within 24 business hours
  • Peer Support group programming has been suspended, and Peer Mentors will be providing one-on-one support by phone. Please call Sandra at 905-691-3855 or Lynn at 289-834-3258
  • Registration for our Health Promotion courses is currently closed and training has been suspended.
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Provides telephone support and mobile intervention to persons who are in crisis and have a mental health concern

  • a mobile team of mental health professionals and specially trained, plain-clothed police officers may also visit to help those in crisis remain safe in their own environment and connect with ongoing care
  • help is available Monday to Sunday, 24 hours a day
  • not an emergency response unit
  • if your situation is a life-threatening emergency, call 9-1-1
  • COAST is provided through a partnership of the Canadian Mental Health Association, Halton Region Branch and the Halton Regional Police Service
Hours Crisis line response is available daily 24 hours
Areas Served Halton Region
Boundaries Halton Region
Eligibility 16 years and older for walk-in counseling
Application Call or visit
Languages English ; Interpretive Services
Fees None
Site Information
Located In Community Oakville
Address & Map
1540 Cornwall Rd, Unit 102
Oakville, ON L6J 7W5
Intersection Maple Grove Dr and Cornwall Rd
Physical Access Fully Accessible
Categories and Classification
HCSD Main Heading Emergency / Crisis ; Mental Health / Addictions
HCSD Sub Heading Distress Lines ; Distress Phone Lines ; In-Person Crisis Resources ; In-Person Specialized Crisis Services
Service Categories In Person Crisis Intervention ~ Mental Health Issues ; Mental Health Crisis Lines ; Psychiatric Mobile Response Teams ; Suicide Prevention Hotlines

Agency Overview

Locations for this Service


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