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Contact Information
Office Phone 905-844-7864
Fax 905-844-3545
Social Media Facebook Facebook:
Twitter Twitter:
Primary Contact Lisa Cranstoun, Executive Coordinator; Phone: 905-844-7864 ext 322; Email:
Volunteer Opportunities Current Volunteer Opportunities
Agency Information
Legal Status (50) Non Profit
Established 1975 ORC; 2007 CWSDS
Primary Executive James Duncan, Executive Director; Phone: 905-844-7864 ext 255
Alternate Executive Terri Britton-Kennedy, Director of Services; Phone: 905-844-7864 ext 224; Email:
Funding Ontario Ministry of Children, Community and Social Services * Ontario Trillium Foundation * Donations
Description and Service Details
Description (Service) Providing specialized residential services, care and support to individuals over 18 years of age with developmental disabilities, challenging behaviors and mental health issues * residential services are located in a central administration and recreation building in downtown Oakville * operates eight homes in the communities of Oakville, Burlington, Mississauga, Halton Hills and Georgetown * elected volunteer board of directors is responsible for the governance of the organization

Services for individuals with multiple developmental disabilities with a focus on complex needs
  • clinical services: individuals are served by a multidisciplinary team consisting of direct care counsellors and other professionals including physiotherapist, speech language pathologist and speech language assistant, occupational therapist, behaviour therapists, psychologists, nutritionist, nurse specialist, physician and psychiatrist
  • ongoing assessment, treatment and management
  • opportunities for basic life skill development, workshop activities and for some supported employment
  • a ten bed activity-based respite program for children and adults with complex needs
  • managing Halton Support Services

Day Services 
  • supports people with a developmental disability, including those with complex needs, to meet their community participation aspirations and desires as outlined in their Personal Support Plans
  • Individuals have a range of activities in which they can participate, including an on-site greenhouse, a laundry service that supports some of the community-based homes, swimming, landscaping, and supporting the Town of Oakville’s park clean-up program

Dual Diagnosis Service
  • provides consultation, comprehensive assessment, treatment planning, interpretation, on site support and follow up, mentoring and education/training
  • Dual Diagnosis Justice Coordinators support individuals through the criminal justice system and to ensure supports are in place to reintegrate into community life * serve individuals 18 years old and up * referrals can be made by the individual, family, service providers, courts, police or anyone involved with the individual * individual’s consent must be obtained

Short Term Assessment and Treatment Environment (STATE)
  • for those with a dual diagnosis - assesses the individual and develops a treatment plan that will assist in integrating the individual back into their community

Central West Region Passport Agency (CWRPA)
  • administers program for adults with a developmental disability who have completed school and are seeking community participation supports

Central West Community Network of Specialized Care
  • working with community partners to develop, coordinate and streamline access to resources

Services and Programs:
  • Halton Support Services
  • Respite Services
Hours Office: Mon-Fri 8am-4pm
Areas Served Dufferin County ; Halton Region ; Peel Region ; Wellington County
Boundaries Dufferin County, Halton Region, Peel Region, and Wellington
Eligibility For residential - not applicable;
For respite: age five years and up * otherwise services for adults 18 years and older with developmental disabilities
Application Call the office or email
Languages English ; French
Fees None
Site Information
Site Location Oakville (Central Oakville)
Located In Community Oakville
Address & Map
53 Bond St
Oakville, ON L6K 1L8
Intersection Kerr St and Rebecca St
Physical Access Fully Accessible
Categories and Classification
HCSD Main Heading Disabilities ; Housing / Shelter
HCSD Sub Heading Advocacy for People with Disabilities ; Supportive Housing
Service Categories Case/Care Management ~ Developmental Disabilities ; Mental Health Evaluation ~ Dual Diagnosis ; Residential Treatment Facilities ~ Dual Diagnosis ; Respite Care Registries ; Respite Care Subsidies ; Supportive Housing for People with Disabilities

Agency Overview

Services at this Location

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