Kids Help Phone

Contact Information
Office Phone Administration 416-586-5437
Crisis Phone 1-800-668-6868
Fax 416-586-0651
Primary Contact Kristen Buckley, Senior Manager, Information, Referral and Knowledge Mobilization
Alternate Contact Brian Rooney, Manager of Information and Referral; Phone: 416-586-5437 ext 8425; Email:
Site Information
Located In Community Toronto Downtown Central
Address & Map
439 University Ave, Suite 300
Toronto, ON M5G 1Y8
View Google Map
Intersection University Ave and Dundas St W
Physical Access Wheelchair accessible automatic main entrance ; Easy access to elevator ; Street parking
Agency and Service Names
Alternate Name Always There Mobile App ; BroTalk ; Dionne Counselling Centre ; Kids Help Line ; Kids Helpline ; Resources Around Me
Former Name Canadian Children's Foundation (1993)
Agency Information
Legal Status (50) Non Profit ; (51) Registered Charity
Primary Executive Alisa Simon, Vice President, Counselling Services
Description and Service Details
Description (Service) Telephone and online (live chat) counselling, information and referral on a wide range of topics * anonymous and confidential * Always There -- mobile application * Resources Around Me -- national searchable online database of community resource listings
Hours Telephone Counselling -- Mon-Sun 24 hours * Live Chat Counselling (English) -- Wed-Sun 6 pm-2 am * Live Chat Counselling (French) --Thu-Mon 6 pm-2 am
Areas Served Canada
Boundaries Canada
Eligibility Ages: 5 year(s) - 20 year(s) 
Children, youth and young adults 5-20 years
Languages English ; French
Fees None
Categories and Classification
Service Categories Adolescent/Youth Counselling ; Child Guidance ; Internet Information Resources ~ Directory/Resource List Publication ~ Youth Issues ; Specialized Information and Referral ~ Young Adults ; Specialized Information and Referral ~ Youth ; Talklines/Warmlines ~ Young Adults ; Talklines/Warmlines ~ Youth ; Youth Issues Lines

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