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PDF (New Window)| Record #: HAM0140 | Last Full Update: 03 Oct 2019 |
| Memos and Bulletins | |
|---|---|
| Public Comments | Due the COVID-19 virus, all DARTS passengers are required to wear a non-medical face mask. Bus-stop to Bus-stop service is ending on July 1, 2020. DARTS service has also been restricted to essential travel only. The reservationist will determine eligibility over the phone when the transportation is booked. Bookings can only be made 2 days before the planned trip to allow for medical screening. Please see website for details and instructions. |
| Contact Information | |
| Office Phone | 905-529-1717 * ATS Reservations 905-529-1212 |
| Fax | 905-546-3255 |
| info@dartstransit.com | |
| Website | www.dartstransit.com |
| Alternate Contact | Marjorie Wahlman, Supervisor, Quality Assurance; Phone: 905-529-1717 ext 3851; Email: marjorie.wahlman@dartstransit.com |
| Agency Information | |
| Legal Status | (51) Registered Charity |
| Description and Service Details | |
| Description (Service) | Due the COVID-19 virus, all DARTS passengers are required to wear a non-medical face mask. Bus-stop to Bus-stop service is ending on July 1, 2020. DARTS service has also been restricted to essential travel only. The reservationist will determine eligibility over the phone when the transportation is booked. Bookings can only be made 2 days before the planned trip to allow for medical screening. Please see website for details and instructions. Provides door-to-door transportation service to individuals who are unable to use regular public transit due to a disability. Participants must first register with Accessible Transportation Services (ATS), a department of the Hamilton Street Railway (HSR). Employs wheelchair accessible buses, vans, MVs, and contracted taxi services when appropriate and works under contract to ATS. |
| Hours | Office: Mon-Fri 5am-2am, Sat 6am-2am, Sun 6am-12:30am * ATS reservations: Mon-Sat 8:30am-2am, Sun 8:30am-12:30pm |
| Areas Served | Hamilton (City of) |
| Eligibility | persons with disabilities who are unable to access regular transit service * pre-registration is required * available to qualified residents of other municipalities while they are visiting Hamilton |
| Application | To register, complete an application form and have it signed by a doctor. Applications can be found on the Accessible Transportation Services website, or call 905-529-1212. To reserve a ride, call up to 7 days in advance. To register for Interactive Voice Response (IVR) and ATS Web contact ATS at 905-528-4200 ext 1830. |
| Languages | English |
| Fees | Service - Seniors: $18/ten-ticket book * In-city charter: $90/hour, 1 hour minimum |
| Site Information | |
| Located In Community | Hamilton |
| Address & Map | |
| Intersection | Sherman Ave N and Burlington St E |
| Physical Access | Fully Accessible |
| Categories and Classification | |
| HCSD Main Heading | Disabilities ; Older Adults ; Transportation |
| HCSD Sub Heading | Disability Transportation ; Seniors Transportation ; Transportation for Older Adults ; Transportation for People with Disabilities |
| Service Categories | Disability Related Transportation ; General Paratransit/Community Ride Programs |
