Memos and Bulletins
Public Comments Note: Ontario Accessible Parking Permits are not issued by the City of Burlington, they are available from Service Ontario counters
Agency and Service Names
Alternate Name Parking Operations
Contact Information
Office Phone 905-335-7816 (during office hours); 
905-335-7844 parking exemption voice message centre
Toll Free Phone 1-877-213-3609
After Hours Phone 905-878-5511 After hours enforcement
Fax 905-335-7897
Social Media Facebook Facebook, LinkedIn LinkedIn, RSS RSS, Twitter Twitter, YouTube YouTube
Agency Information
Legal Status (10) Local Government
Primary Executive Rita Hardy, Supervisor of Parking Services
Funding City / Town
Service Information
Description (Service) Enforces all parking infractions on city streets, including 5-hour maximum limit, fire route and accessible parking violations.  
Temporary street parking permits: 
* permitted for special circumstances, such as driveway repairs or out-of-town guests. 
* call automated parking exemption line at 905-335-7844 or request through website  
* for more information see here 
Parking fines: 
* can be paid online, in person, by phone or by mail  
* for more information see here 
Free downtown parking: 
* available for those who display a valid Ontario Accessible Parking Permit or City-issued Veteran Parking Exemption Permit (see below) 
* also available for the general public during certain hours, for more information see here 
Veteran Parking Exemption Permit:  
Annual permit that allows eligible veterans (see 'Eligibility' field below) to park for free (subject to designated time restrictions) throughout the year at:  
* pay parking machines on downtown streets 
* downtown parking garage 
* municipal lots and  
* Art Gallery of Burlington (1333 Lakeshore Rd) 
Application may be downloaded from website  
Other Veteran Parking:  
Any vehicle with an Ontario veteran licence plate may park for free in any municipal parking space on the following days: 
* 1st Sunday in May (Battle of the Atlantic) 
* June 6 (D-Day) 
* the Sunday closest to August 19 (Dieppe Raid) 
* September 17 (Battle of Britain)  
* November 11 (Remembrance Day)
Hours City Hall hours Mon-Fri 8:30 am-4:30 pm
Areas Served Burlington
Eligibility For Veteran Parking Exemption Permit: 
Eligible veterans include:  
* those who served during wartime in the Canadian Forces, including the reserve forces, the forces of the Commonwealth, its allies, the Merchant Navy or Ferry Command 
* is serving or has served in NATO operations or as a member of the United Nations peacekeeping force 
* or served in the Vietnam War in the forces of the United States or its allies during that war and was a Canadian citizen at the time
Languages English
Fees Service
Site Information
Located In Community Burlington
Address & Map
Burlington City Hall
426 Brant St, 1st Flr
Burlington, ON L7R 3Z6
View Google Map
Intersection Brant St and James St
Mailing Address c/o The Corporation of the City of Burlington, Transportation Dept. 
PO Box 5013 
426 Brant St 
Burlington, ON L7R 3Z6
Accessibility Fully Accessible
Taxonomy and Classification
Service Categories Public Parking

Agency Overview

Locations for this Service