Programs that accept and, where possible, attempt to resolve complaints regarding the licensing, fund raising practices, use of contributions (how much money actually goes to the charity's clients or what the funds are used to support), unethical or improper conduct of personnel or other inappropriate business practices of registered charities and other nonprofit organizations that solicit funds from the public.
Programs that are responsible for managing the registration of charitable organizations, professional fundraisers and solicitors; monitoring registration renewals; accepting required financial documents relating to their activities, fund-raising contracts and reports; and reviewing submitted documentation to ensure that charities are in compliance with the law. The objective of charitable registration is to ensure that donors and beneficiaries of charities are protected from unscrupulous practices in the solicitation and management of charitable assets and that the public has access to basic information about how charities spend their contributions.
Programs that issue permits which provide written authorization for bona fide charitable agencies, civic organizations, volunteer groups, fraternal and veteran's groups, senior citizen organizations or other legally-approved organizations to operate bingo games or other small games of chance as a fundraising activity.
Programs that issue permits which provide written authorization for charitable institutions to conduct public solicitation campaigns or to hold dances, shows, sales, concerts, lectures or other special events for the purpose of collecting money for charity.
The above terms and definitions are part of the Taxonomy of Human Services, used here by permission of INFO LINE of Los Angeles.