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Behavioural Supports Ontario

Site: Hamilton Niagara Haldimand Brant

Service: BSO Connect

Contact Information
Office Phone Hamilton 905-523-8600 
Niagara 905-684-9441 
Haldimand Norfolk 519-426-7400 
Brant 519-759-7752 
Burlington 905-639-5228
Toll Free Phone 1-800-810-0000
Agency Information
Description (Agency) Behavioural support system of care for older adults across Ontario who live and cope with responsive behaviours, and those who support them
Legal Status (50) Non Profit
Funding Local Health Integration Network (LHIN)
Description and Service Details
Description (Service) Provides information and access to assistance for older adults with age related cognitive impairments and responsive behaviours that impact their daily functioning and/or the ability to maintain relationships 
Team members are trained to identify client needs and directly link them to the appropriate services
Hours Mon-Sun 8:30 am-8:30 pm
Areas Served Brant County ; Brantford ; Burlington ; Haldimand County ; Hamilton (City of) ; Niagara Region ; Norfolk County
Eligibility Older adults with cognitive impairments due to mental health problems, addictions, dementia or other neurological conditions who exhibit or are at risk of exhibiting responsive or challenging behaviours such as aggression, wandering, physical resistance and agitation
Application Call your local Hamilton Niagara Haldimand Brant Home and Community Care Support Services or the toll-free number provided
Languages English ; French
Fees None
Site Information
Located In Community Southwestern Ontario
Mailing Address c/o Home and Community Care Support Services Hamilton Niagara Haldimand Brant 
440 Elizabeth St, 4th Flr 
Burlington, ON L7R 2M1
Physical Access Not Applicable
Categories and Classification
HCSD Main Heading Emergency / Crisis ; Mental Health / Addictions
HCSD Sub Heading Addiction Counselling ; Distress Lines ; Distress Phone Lines
Service Categories Activities of Daily Living Assessment ; Mental Health Crisis Lines ~ Older Adults ; Talklines/Warmlines ~ Dementia ; Talklines/Warmlines ~ Older Adult/Aging Issues ; Talklines/Warmlines ~ Older Adults ; Talklines/Warmlines ~ Older Adults ~ Addictions/Dependencies Issues

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