Effective April 8, 2021, the Provincial government has declared a state of emergency and issued a province-wide stay-at-home order.

Services and hours listed on this page may be impacted in response to increased restrictions. Please contact organizations and programs listed here prior to visiting in person in order to receive the most up to date information on services.


Site: Mississauga - Dundas St W Service Counter

Service: ServiceOntario

Memos and Bulletins
Public Comments To determine if you qualify for the Ontario Health Insurance Plan (OHIP) CLICK HERE

To renew, replace or cancel your health card CLICK HERE

To renew your driver's licence CLICK HERE

To renew your licence plate sticker CLICK HERE

Enhanced Driver’s Licence (EDL) program ended June 2019 -- valid licences can be used until they expire
Contact Information
Toll Free Phone General Inquiry 1-800-267-8097 ; Health Cards 1-888-376-5197 ; Driver and Vehicle 1-800-387-3445
TTY Phone Ontario-wide 1-800-268-7095
Website www.ontario.ca/locations/serviceontario/westdale-mall-mississauga
Agency Information
Legal Status (30) Provincial Government
Description and Service Details
Description (Service) Due to COVID 19, some ServiceOntario service locations may be closed or operating on reduced hours -- for information on closures CLICK HERE

Complete your transactions online where possible

Validation periods/expiry dates for drivers' licenses, license plate stickers, accessible parking permits, health cards, and Ontario Photo ID Cards have been extended -- for details CLICK HERE

Access to a wide range of Ontario government services and information ; staff assistance, information and referral

Driver and Vehicle -- vehicle permits and plates ; driver's licence renewals ; accessible parking permits ; copies of records ; product sales including information packages on specific used vehicles

Health -- Ontario health card registration, renewal, replacement (lost, stolen or damaged) and change of name or address ; organ and tissue donor registration

Forms, Publications and Official Documents -- commissioner of oaths, authentication of documents

Photo Identification -- Ontario Photo Card provision, renewal or replacement

Public computer also available at this location
Hours COVID-19 -- some ServiceOntario locations are temporarily closed or operating on reduced hours ; for current service hours by location CLICK HERE

Offices may close earlier than scheduled if capacity has been reached -- check ahead
Areas Served Halton Region ; Peel Region
Boundaries Peel Region
Eligibility Open to all
Application Drop in, with appropriate supporting documents (call ahead or see website) ; many forms can be completed and submitted online ; photo identification cards must be renewed in person ; health card and driver's licence renewals may be completed online -- see website for details

Appointments may be booked at this location -- see website for details
Languages English ; French - this is a Designated Bilingual Location ; American Sign Language (ASL) - sign language interpreter available upon request -- call or email ahead
Fees Fees for some transactions
Site Information
Located In Community Mississauga
Address & Map
Westdale Mall
1151 Dundas St W, Unit 14
Mississauga, ON L5C 1C6
View Google Map
Intersection Glengarry Rd and Dundas St W
Physical Access Accessible parking ; accessible main entrance ; lower level counter ; onsite assistance available ; accessible public washroom
Categories and Classification
HCSD Main Heading Community Programs ; Disabilities ; Government / Legal ; Income Programs
HCSD Sub Heading Community Legal Services ; Computer Access ; ID (Identification) ; Parking Permits for People with Disabilities ; Social Assistance
Service Categories Commissioner of Oaths ; Disability Parking Permits ; Driver Licences ; Driving/Accident Records ; Identification Cards ; Motor Vehicle Registration ; Organ Donor Cards/Registries ; Provincial/Territorial Government Information Services ~ Government Services Issues ; Provincial/Territorial Health Insurance ; Public Access Computers/Tools ; Title Registration/Titles

Agency Overview

Similar Service(s)

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