Services may be impacted in response to COVID-19. Please contact organizations listed here prior to visiting in person to receive the most current service information.

Ontario. Ministry of Health

Site: No physical address

Service: Health Connect Ontario

Contact Information
Toll Free Phone 811
1-866-797-0000
TTY Phone 1-866-797-0007
Crisis Phone Call 911 in emergencies
Website healthconnectontario.health.gov.on.ca
Agency Information
Legal Status (30) Provincial Government
Established 2000
Funding Provincial - MHLTC
Description and Service Details
Description (Service) Free, confidential access to registered nurses trained to help people decide about appropriate options for care * does not provide a diagnosis or provide medication nor does it replace the need for regular medical check-ups

Information and services include:

Check your symptoms: Assessment tool helping you learn more about your symptoms and get advice on your following steps

Get health advice: Live chat allowing you to message and receive health information and advice on various topics such as:
  • illness or injury
  • support to help you quit smoking
  • teen health and issues
  • breastfeeding support
  • refugee health support

Find a health service: Search tool to find doctors, nurse practitioners, specialists or health services near you

Medical library: Medical library with common conditions, symptoms, treatments and prevention

Dietitian services: Call to speak with a dietitian for advice and information on nutrition and healthy eating * available Mon, Wed, Fri 9am-5pm * Tue, Thu 9am-9pm

Mental health support: Call 811 for mental health support - available daily 24 hours

Formerly Telehealth Ontario
Hours Daily 24 hours
Areas Served Ontario
Boundaries Ontario
Eligibility Residents of Ontario * health insurance number not required
Application No referral required - call or chat online
Languages English ; French
Fees Free
Site Information
Located In Community Toronto Downtown Central
Physical Access Not Applicable
Categories and Classification
Service Categories General Health Education Programs ; Medical Information Services ; Nutrition Education

Agency Overview


Any omissions are unintentional and HIP disclaims any liability for unauthorized use or reproduction of any portion of this site. For a complete copyright and license statement please refer to our Terms of Use.