Services may be impacted in response to COVID-19. Please contact organizations listed here prior to visiting in person to receive the most current service information and any vaccination requirements that may be in place.

Ontario. Ministry of Health

Site: No physical address

Service: Health Connect Ontario

Contact Information
Toll Free Phone 811
TTY Phone 1-866-797-0007
Crisis Phone Call 911 in emergencies
Agency Information
Legal Status (30) Provincial Government
Established 2000
Funding Provincial - MHLTC
Description and Service Details
Description (Service) Free, confidential access to registered nurses trained to help people decide about appropriate options for care * does not provide a diagnosis or provide medication nor does it replace the need for regular medical check-ups

Information and services include:

Check your symptoms: Assessment tool helping you learn more about your symptoms and get advice on your following steps

Get health advice: Live chat allowing you to message and receive health information and advice on various topics such as:
  • illness or injury
  • support to help you quit smoking
  • teen health and issues
  • breastfeeding support
  • refugee health support

Find a health service: Search tool to find doctors, nurse practitioners, specialists or health services near you

Medical library: Medical library with common conditions, symptoms, treatments and prevention

Dietitian services: Call to speak with a dietitian for advice and information on nutrition and healthy eating * available Mon, Wed, Fri 9am-5pm * Tue, Thu 9am-9pm

Mental health support: Call 811 for mental health support - available daily 24 hours

Formerly Telehealth Ontario
Hours Daily 24 hours
Areas Served Ontario
Boundaries Ontario
Eligibility Residents of Ontario * health insurance number not required
Application No referral required - call or chat online
Languages English ; French
Fees Free
Site Information
Located In Community Toronto Downtown Central
Physical Access Not Applicable
Categories and Classification
Service Categories General Health Education Programs ; Medical Information Services ; Nutrition Education

Agency Overview

Any omissions are unintentional and HIP disclaims any liability for unauthorized use or reproduction of any portion of this site. For a complete copyright and license statement please refer to our Terms of Use.