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Memos and Bulletins
Public Comments Burlington Branch serves the Burlington area of Halton Region  
* additional Branch offices are located in Hamilton, St. Catharines, Simcoe and Brantford (for contact information see here 
 
Ways to file a complaint, concern, or compliment include: 
* by phone: 1-866-790-4642 Extension 3883  
* by email: hnhb.patientrelations@lhins.on.ca 
* in person: at office location 
* for more information see website here
Contact Information
Office Phone 905-639-5228
Toll Free Phone 1-800-810-0000
Fax 905-639-8704
E-Mail access@lhins.on.ca
Website www.healthcareathome.ca/hnhb
Social Media Facebook Facebook: www.facebook.com/HNHBLHIN/
Twitter Twitter: twitter.com/HNHB_LHINgage
YouTube YouTube: www.youtube.com/user/hnhblhin
Agency Information
Description (Agency) One of 14 organizations established across the province to plan, integrate and fund local health care as well as coordinate and deliver home and community care and services
Legal Status (30) Provincial Government
Established 1997
Primary Executive Mark Walton, Chief Executive Officer
Alternate Executive Martina Rosza, Vice President, Home and Community Care
Funding Provincial - Ministry of Health and Long Term Care
Description and Service Details
Description (Service) Provides access to health care support at home, at school, or in the community  
* care coordinators work with people in the community or leaving hospital to determine what help is needed and arrange for care  
* care is provided in community settings such as the home, school, residential facility or Home and Community Care Services community clinic 
* referral to other community services when appropriate 
 
Services available to eligible patients may include: 
* nursing 
* personal support 
* physiotherapy 
* occupational therapy 
* speech-language therapy 
* social work 
* nutritional counseling 
* end-of-life care 
* medical supplies and equipment 
* access to long-term care homes 
* access to supported living (adult day programs, assisted living, supportive housing, retirement homes, and short stay care) 
* school health support services 
* specialized services for people living with specific health conditions 
* referral to other community supports 
* Burlington Nursing Care Centre 
 
Information and Referral offered through My Health GPS, 1-800-810-0000 (available Mon-Sun 8:30 am-8:30 pm): system navigation * access to community resources * assistance with referrals
Hours Burlington office: Mon–Fri 8:30 am-4:30 pm 
My Health GPS: Mon-Sun 8:30 am–8:30 pm
Areas Served Burlington
Eligibility People of all ages who are facing the challenges of age, illness, injury, or disability
Application Call * no referral required for most services * referral through school for in-school services
Languages English ; French
Fees None - covered by OHIP
Site Information
Located In Community Burlington
Address & Map
440 Elizabeth St, 4th Flr
Burlington, ON L7R 2M1
 
View Google Map
Intersection Brant St and James St
Physical Access Fully Accessible
Categories and Classification
HCSD Main Heading Child / Family Services ; Disabilities ; Health Care ; Housing / Shelter ; Older Adults ; Youth
HCSD Sub Heading Children with Disabilities ; Health & Physical Disabilities ; Health and Physical Disabilities ; Help to Find Housing ; Home and Community Care (formerly CCAC) ; Home Support ; Home Support Programs ; Programs for Home Support ; Resources for Children with Disabilities ; Resources for Youth with Disabilities ; Supportive Housing ; Youth with Disabilities
Service Categories Activities of Daily Living Assessment ; Attendant Registries ; Attendant Services for People With Disabilities ; Case/Care Management ~ Brain Injuries ; Home Health Care ; Housing Search Assistance ~ People With Disabilities ; In Home Assistance Registries ; Long Term Care Coordination Centres ; Long Term Care Options Counselling ; Medical Social Work ; Nursing Facility Referrals ; Occupational Therapy ; Personal Care ; Physical Therapy ; Respite Care Registries ; Specialized Information and Referral ~ Health Issues ; Speech and Language Pathology ; Student Disability Services

Agency Overview


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