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Halton. Social and Community Services

Site: Milton - Community Support Service Office

Service: Assisted Living/Supports for Daily Living Program

Contact Information
Office Phone Mon-Sun 24 hours 905-825-6000 or call 3-1-1
Toll Free Phone 1-866-442-5866
TTY Phone 905-827-9833
Fax 905-878-8797
Social Media Facebook Facebook:
Instagram Instagram:
LinkedIn LinkedIn:
Twitter Twitter:
YouTube YouTube:
Primary Contact Sabeen Alam, Support Services Coordinator; Phone: 905-825-6000 ext 8098; Email:
Agency Information
Legal Status (20) Regional Government
Established 1993
Primary Executive Andrea Pohl, Director, Services for Seniors; Phone: 905-825-6000 ext 7990; Email:
Alternate Executive Laurie Maratovich, Manager of Community Support Services; Phone: 905-825-6000 ext 8502; Email:
Funding Provincial - Home and Community Care Support Services Mississauga Halton
Description and Service Details
Description (Service) A program that provides in-home or on-site personal support for daily living. Wellness promotion is a key component of the program. The goal is to provide support for seniors to encourage long-term, independent living in their own apartments in assisted living communities.  
Support can include, but is not limited to:
  • personal care including showering  
  • dressing/undressing  
  • assistance with pre-measured medication  
  • reassurance  
  • safety checks
Those who qualify for personal care services may also be eligible for:
  • light housekeeping  
  • laundry  
  • assistance with meal services  
  • 24 hour supervision services are also available
Professional services such as nursing are provided through Home and Community Care Support Services Mississauga Halton. The Support Services Coordinator for the Assisted Living Program and the Home and Community Care Support Services Care Coordinator work closely together to ensure that the seniors' needs are met.  
Seniors housing projects where the Assisted Living Program is available to eligible applicants:Supports for Daily Living Program
  • operates at the John R. Rhodes Senior Citizens Residence, 271 Kerr Street, in Oakville 
  • Halton Region provides this service to eligible residents of John R. Rhodes Seniors Residence and eligible individuals living in the surrounding Kerr Street neighbourhood 
  • also operates at Martin House, 189 Ontario Street, Milton 
  • Halton Region provides this service to eligible residents of Martin House Apartments and eligible individuals living in the surrounding neighbourhood
  • Administration 8:30 am-4:30 pm 
  • each program site operates Mon-Sun 24 hours to provide the required services
Areas Served Burlington ; Milton ; Oakville
Eligibility Ages: 65 year(s) and up 
These services are currently available to individuals who:
  • are aged 65+ with complex needs but who are medically stable 
  • live in their own private home, or within a residential setting such as an apartment building  
  • demonstrate a need for daily access to personal support services throughout a 24 hour period (with or without homemaker services) on a frequent basis 
  • are able to direct their own care or have a substitute decision maker or a live-in caregiver to direct care 
  • are able to communicate their needs (with or without aides)
Application For housing at John R Rhodes Seniors Residence, Wellington Terrace and Martin House call H.A.T.C.H. (Halton Access to Community Housing) at 905-825-6000 or 311; for Bonnie Place call 905-634-0046 
For Supports for Daily Living program at John R. Rhodes Seniors Residence and Martin House call the SDL Central Registry at 905 281-4443 or visit 
For Assisted Living services in Burlington call Home and Community Care Support Services Hamilton Niagara Haldimand Brant at 310-2222. 
For further information on the programs, contact Access Halton at 311.
Languages English
Fees Service ; No fee for personal support services. There is a modest monthly charge for access to the required Emergency Response System and meal services.  
If rent for apartment unit is geared to income - application through H.A.T.C.H. (Halton Access to Coordinated Housing) at 311. * Fee assistance available.
Site Information
Site Location Martin House
Located In Community Milton
Address & Map
Community Support Service Office
189 Ontario St S, Unit 206
Milton, ON L9T 8E5
View Google Map
Intersection Ontario St S and Childs Dr
Physical Access Fully Accessible - office and some accessible units
Categories and Classification
HCSD Main Heading Disabilities ; Health Care ; Older Adults
HCSD Sub Heading Home Support ; Home Support Programs ; Programs for Home Support
Service Categories Homemaker Assistance ~ Older Adults ; In Home Meal Preparation ~ Older Adults ; In Person Reassurance/Monitoring Programs ~ Older Adults ; Personal Care ~ Older Adults

Agency Overview

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