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HMC Connections

Service: Interpretation and Translation

Contact Information
Office Phone 905-842-2486 ext 225 or 227
After Hours Phone 647-223-0087
Crisis Phone 647-223-0087; 905-616-1223
Fax 905-842-8807
Social Media Facebook Facebook:
Twitter Twitter:
Primary Contact Hanadi Almasri, Director; Phone: 905-842-2486 ext 225 * 905-616-1223; Email:
Alternate Contact Kim Jenkinson, Executive Director, Connections; Phone: 905-852-2486 ext 222; Email:
Agency Information
Legal Status (50) Non Profit
Established 1979
Funding Regional / Municipal ; Provincial - Ministry of Citizenship and Immigration (MCI) ; Federal - Immigration, Refugees and Citizenship Canada (IRCC) ; Grants ; United Way - Halton & Hamilton ; Social enterprises funding
Description and Service Details
Description (Service) Services altered in response to COVID-19 (Coronavirus) 
Service delivery is frequently changing as a result of COVID-19, please visit website for the most up-to-date information 
Provides business services that support the community in working with newcomers effectively. 
Services include:
  • Interpretation and Cultural Ambassadors 
  • work with clients in a variety of situations including assessments, consultations, intakes and meetings  
  • can provide interpretation in any style - whisper, simultaneous, consecutive  
  • services provided in 130 languages 
  • a Cultural Ambassador can communicate the importance and significance of religion and religious practice, family or cultural traditions, or of common beliefs and practices of the person requiring interpretation
  • translate documents including passport stamps, birth and certificates, identification cards or other legal documents  
  • provide translation for projects like brochures, flyers, presentations and video transcribing 
  • offers CILISAT (Cultural Interpreter Language & Interpretation Skills Assessment Tool), a language proficiency accreditation program  
  • offers an online Core Community Interpreting Training course 
  • voice overs for visual production in multiple languages 
  • visit the website for more information 
  • developing visual multilingual products
Cultural Diversity Training for service providers
  • the goal of the program is to assist organizations in understanding issues related to cultural inclusion 
  • provides training to service providers and their staff to cultivate a welcoming and inclusive community by combating stereotypes, bias, and discrimination 
  • provides workshops and presentations to the community at large, tailored to the length of time and to the subject matter requested 
  • delivers multiple training sessions annually in the areas of children services, mental health, for respondents such as firefighters, police officers, long term care for seniors, public and catholic school boards and refugee private sponsors
Hours Mon, Tue, Wed, Fri 9 am–4:30 pm, Thu 9 am-8 pm
Areas Served Guelph ; Halton Region ; Hamilton (City of) ; Peel Region ; any area of Canada
Eligibility Anyone requiring the above services
Application Call for information
Languages English ; French ; American Sign Language (ASL) ; Arabic ; Bengali ; Bosnian ; Chinese ; Chinese (Cantonese) ; Chinese (Mandarin) ; Croatian ; Farsi ; German ; Gujarati ; Hindi ; Hungarian ; Japanese ; Korean ; Mandarin ; Polish ; Portuguese ; Punjabi ; Romanian ; Serbian ; Spanish ; Tagalog ; Tamil ; Ukrainian ; Urdu ; Interpretive Services - others on request ;

HMC Interpretation/Translation offers a variety of languages including but not limited to
  • Albanian
  • Amharic
  • Bosnian
  • Bulgarian
  • Czech
  • Dari
  • Lithuanian
  • Oromo
  • Pashto
  • Tamil
  • Turkish
  • Twi
  • visit the website for a complete list of languages
Fees Service ; Fee applicable to services but special consideration could be discussed if needed.
Site Information
Located In Community Oakville
Address & Map
1092 Speers Rd
Oakville, ON L6L 2X4
View Google Map
Intersection Fourth Line and Speers Rd
Mailing Address c/o Connections
Physical Access Fully Accessible
Categories and Classification
HCSD Main Heading Newcomers
HCSD Sub Heading Interpretation / Translation
Service Categories Diversity Awareness Training ; Interpretation/Translation ; Language Proficiency Testing ~ Interpreters/Translators

Agency Overview

Locations for this Service

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