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Support House

Site: Center for Innovation in Peer Support

Service: Centre for Innovation in Peer Support - Virtual Programs

Contact Information
Office Phone Toll free 1-833-845-9355 (1-833-845-WELL)
Fax 905-844-4961
Social Media Facebook Facebook:
Instagram Instagram:
LinkedIn LinkedIn:
Agency Information
Legal Status (50) Non Profit
Established virtual programs 2020
Funding Regional / Municipal - Halton Region ; Provincial - Mississauga Halton Local Health Integration Network ; Donations ; United Way - Halton & Hamilton ; Foundation - Ontario Trillium Foundation
Description and Service Details
Description (Service) The Centre for Innovation in Peer Support supports, offered in a virtual setting in direct response to physical distancing measures implemented to prevent the spread of Covid-19 

Online Peer-led Support Groups

* up to date calendar of groups is available on website 
Social Connections
  • no registration required, open to anyone 16+ in Ontario 
  • offering opportunities to connect socially over a virtual platform 
  • topics include: Mindful Moments, The Centre Café, The Sharing Circle and The Games Room
Self-Help Drop-In
  • requires a brief pre-registration for participation, open to anyone 16+ in Ontario 
  • explore in a safe, stigma free environment and develop wellness tools 
  • groups include: Well BEing, Navigating Stress & Anxiety and Daily Wellness Planning

One-to-One Peer Supports

Peer Support Navigation
  • offers one-to-one peer support appointments via phone/teleconference 
  • sometimes, exploring new supports feels uncomfortable, Peer Support Navigators will support your needs 
  • Peer Navigation and 1:1 services by phone, text or virtual, Mon-Fri
Peer Warm Line
  • it’s not uncommon to experience feelings of loneliness, anxiety, anger or fear during these times 
  • talk, and be heard by someone able to offer supportive listening 
  • call 289-644-1480, Mon-Fri, 12 noon-5 pm

Virtual System/Partner Offerings

  • weekly on-line Communities of Practice for Peer Support Worker and one for Peer Support Supervisors, open across Ontario 
  • guidelines, manuals & toolkits, open to province 
  • training for peer positions, supervisors, teams and organizations 
  • support for peer program implementation 
  • quality improvement & evaluation support 
  • infrastructure & governance 
  • influencing policy & decision makers
  • Office: Mon-Fri, 8 am-4 pm  
  • Groups: Mon-Sat, morning, afternoon and evening, see website for details
Dates Visit website
Areas Served Ontario
Eligibility Ages: 16 year(s) and up 
Individuals age 16 and older who identify as navigating a mental health and/or substance use/behavioural addiction
Application Call 1-833-845-9355, self-referral
Languages English
Fees None
Site Information
Located In Community Oakville
Address & Map
Oakville, ON
View Google Map
Mailing Address 165 Cross Ave, Suite 201 
Oakville, ON L6J 0A9
Physical Access Not Applicable - Online services
Categories and Classification
HCSD Main Heading COVID-19 ; Mental Health / Addictions
HCSD Sub Heading Safety and Well-being Resources ; Support Groups
Service Categories Internet Information Resources ~ Mental Health Issues ; Mental Health Related Support Groups ; Peer Support Services ~ Mental Health Issues ; Talklines/Warmlines

Agency Overview

Locations for this Service

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