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Halton Healthcare

Site: Oakville Trafalgar Memorial Hospital

Service: Geriatric and Senior Specialty Services - Hospital Elder Life Program (HELP)

Contact Information
Office Phone 905-845-2571
Toll Free Phone To avoid long distance charges to a Halton Healthcare hospital outside your city/town, just dial your local hospital number and request to be transferred
Fax Administration 905-338-4636
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Primary Contact Gaye Morgan, Elder Life Specialist, HELP (Program Coordinator); Phone: 905-845-2571 ext 5915; Email:
Alternate Contact Shirley Coughlin, Elder Life Specialist, HELP (Program Coordinator); Phone: 905-845-2571 ext 5914; Email:
Agency Information
Legal Status (50) Non Profit
Established April 2016
Funding Oakville Hospital Volunteer Association (OHVA)
Description and Service Details
Description (Service) HELP is designed to prevent delirium by keeping hospitalized seniors oriented to their surroundings, meeting their needs for nutrition, fluids, and sleep, and keeping them mobile within the limitations of their physical condition * hospitalized older patients may experience a decline in their physical and mental abilities, which makes it difficult for them to fully recover from their illness and return to their previous ability to function

Elder Life Specialists design a patient-specific program that is carried out up to 3 times  day by trained volunteers * elements of the program may include: 
  • daily visits to promote orientation and socialization
  • therapeutic activities to keep patients mentally stimulated during their hospital stay
  • early mobilization to provide daily walking assistance and exercises
  • companionship and help with mealtime set up as needed
  • the use of a natural approach to sleep enhancement
  • reminder to use hearing and vision aids if necessary

Services provided are to:
  • maintain the cognitive and physical functioning of patients throughout hospitalization
  • allow patients to be discharged from the hospital as independently as possible
  • assist with transition from the hospital to community
  • prevent unplanned re-admissions
Areas Served Halton Region
Boundaries Oakville and area
Eligibility Older adults admitted to medical and surgical units at OTMH
Application Call or visit
Languages English
Fees None
Site Information
Site Location Oakville (Bronte Creek)
Located In Community Oakville
Address & Map
3001 Hospital Gate
Oakville, ON L6M 0L8
View Google Map
Intersection Third Line and Dundas St W
Physical Access Fully Accessible
Categories and Classification
Service Categories Health Resocialization ~ Older Adults ~ Inpatients ; Medical Social Work ~ Older Adults ~ Inpatients
Copyright Information This listing is copyright © 2021 Home and Community Care Support Services Mississauga Halton

Agency Overview

Locations for this Service

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