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PDF (New Window)| Record #: MET5691 | Last Full Update: 27 Nov 2020 |
| Memos and Bulletins | |
|---|---|
| Public Comments | For City of Toronto, also initial assessment and intake for assaulted women's shelters |
| Contact Information | |
| Office Phone | 416-364-4144 ; 1-888-364-1210, Administration only |
| Toll Free Phone | 1-866-863-0511, Crisis Support and Shelter Intake |
| TTY Phone | 1-866-863-7868, Crisis Support and Shelter Intake |
| Crisis Phone | 416-863-0511, Crisis Support and Shelter Intake |
| Fax | 416-364-0563 |
| Website | www.awhl.org |
| Social Media |  Facebook: www.facebook.com/AssaultedWomensHelpline Twitter: twitter.com/awhl |
| Primary Contact | Rebecca Ng, Director, Administration and Service Support; Phone: 416-364-4144 ext 230; Email: rng@awhl.org |
| Alternate Contact | Huong Pham, Executive Director; Phone: 416-364-4144 ext 237; Email: hpham@awhl.org |
| Description and Service Details | |
| Description (Service) | Telephone and online (chat) crisis counselling, emotional support, information and referrals to emergency shelters, legal information and community services, as well as culturally appropriate resources for abused women
Toronto only: initial assessment and intake for assaulted women's shelters, call 416-863-0511 or toll free 1-866-863-0511 |
| Hours | Telephone counselling Mon-Sun 24 hoursOnline live chat Mon-Fri 11 am-8 pm, visit www.awhl.orgAdministrative office Mon-Fri 9 am-5 pm |
| Areas Served | Ontario |
| Eligibility | Assaulted/abused women 16 years and older * families, friends, neighbours, professionals and other service providers in contact with abused women Residency Requirements: Ontario |
| Application | Call or visit website for information
|
| Languages | Telephone interpretation in over 200 languages available for access to services; For services in French call Fem'aide toll free 1-877-336-2433 (see separate listing) |
| Fees | None |
| Site Information | |
| Located In Community | Toronto |
| Address & Map | Toronto, ON Canada |
| Mailing Address | Six Points Plaza; Box 40569 Toronto, ON Canada M9B 6K8 |
| Physical Access | Not Applicable |
| Categories and Classification | |
| HCSD Main Heading | Abuse / Assault ; Child / Family Services ; Emergency / Crisis |
| HCSD Sub Heading | Counselling for Abused Women ; Crisis Lines for Abuse / Violence ; Crisis Lines for Abused Women ; Domestic Abuse ; Domestic Abuse Crisis Services ; Sexual Assault Support ; Victims of Abuse Support Programs |
| Service Categories | Adult Child Sexual Abuse Survivor Counselling ~ Women ; Domestic Violence Hotlines ; Internet Information Resources ~ Abused Women ; Sexual Assault Counselling ~ Women ; Sexual Assault Hotlines ~ Women ; Shelter Information Services ~ Abused Women ; Specialized Information and Referral ~ Abused Women ; Spouse/Intimate Partner Abuse Counselling ~ Abused Women |