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Ontario. Ministry of Children, Community and Social Services. Ontario Disability Support Program

Contact Information
Office Phone Office: Information Line 416-325-5666 ; Disability Adjudication Unit 416-326-5079 ; Toronto Regional Office 416-325-0500
Toll Free Phone Information Line 1-888-789-4199 * Disability Adjudication Unit 1-888-256-6758
TTY Phone Disability Adjudication Unit 416-326-3372
Website www.mcss.gov.on.ca/en/mcss/programs/social/odsp
Primary Contact Heather Marton, Social Assistance Program Manager
Agency Information
Description (Agency) Income and employment support for individuals with a physical or mental disability
Description and Service Details
Description (Service) Income Supports:

Health benefits -- prescription drugs * dental care * vision care * medical supplies, including diabetic and surgical supplies * transportation to medical treatment if cost exceeds $15 per month * Pregnancy and Breastfeeding Nutritional Allowance * Extended Health Benefit may be available to clients who are no longer eligible for ODSP income support


Disability-related benefits -- assistive devices including mobility devices, vision and hearing aids, prosthetics * batteries for mobility devices and hearing aids * guide dogs * Special Diet Allowance may be available


Housing Stabilization Fund, 416-397-5550 -- help with rent and energy arrears, rent deposit and essential furniture


Employment incentives and benefits -- Employment and Training Start-Up Benefit * child care costs * Work-related benefit * Transitional health benefit * Employment Transition Benefit


Transition Child Benefit -- for those not receiving the Ontario Child Benefit or the Canada Child Benefit


Employment Supports -- job preparation, job search, starting a business


Interactive Voice Response (IVR) 1-800-808-2268, Mon-Sun 24 hrs -- automated information and payment details, file status * service not available to TTY users


Welfare Fraud Hotline 1-800-394-7867, welfare.fraud.css@ontario.ca -- to report suspected cases of social assistance fraud
Hours Mon-Fri 8:30 am-5 pm
Areas Served Ontario
Eligibility Income Support
Adults 18 years and older with a verified physical or mental disability expected to last a year or more * must live in Ontario and meet financial eligibility criteria

Employment Supports Ontario residents 16 years and older with a physical or mental disability expected to last a year or more * it is not necessary to be receiving ODSP income support to be eligible for employment supports
Application Call nearest local office (see separate entries) to arrange a meeting or apply online * those in need of immediate assistance should apply for Ontario Works -- see separate entry Toronto. Employment and Social Services
Languages English; French
Site Information
Located In Community Toronto
Address & Map
Toronto, ON
Canada
Mailing Address c/o Disability Adjudication Unit; Box B18 
Toronto, ON 
Canada M7A 1R3
Physical Access Not Applicable
Categories and Classification
HCSD Main Heading Disabilities ; Employment / Training ; Income Programs
HCSD Sub Heading Assistance Programs ; Assistive Devices ; Disabilities Employment Program Resources ; Disabilities Employment Programs ; Social Assistance
Service Categories Assistive Technology Expense Assistance ~ Disability Benefit Recipients ; Comprehensive Disability Related Employment Programs ; Government Subsidized Prescription Drug Benefits ~ Disability Benefit Recipients ; Job Training Expense Assistance ~ Disability Benefit Recipients ; Medical Expense Assistance ~ Disability Benefit Recipients ; Provincial/Territorial Government Information Services ~ Disability Benefit Recipients ; Provincial/Territorial Social Assistance Disability Programs Applications ; Service Animal Purchase Assistance ~ Disability Benefit Recipients ; Transportation Expense Assistance ~ Disability Benefit Recipients ; Welfare Fraud Reporting ; Work Related Fee Payment Assistance ~ Disability Benefit Recipients

Agency Overview


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