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Ontario. Ministry of Children, Community and Social Services. Ontario Disability Support Program

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Record #: MET5107 Last Full Update: 17 Jan 2022
Contact Information
Office Phone Information Line 416-325-5666 ; Disability Adjudication Unit 416-326-5079 ; Toronto Regional Office 416-325-0500
Toll Free Phone Information Line 1-888-789-4199 * Disability Adjudication Unit 1-888-256-6758
TTY Phone 1-800-387-5559; Disability Adjudication Unit 416-326-3372
Website www.mcss.gov.on.ca/en/mcss/programs/social/odsp
Primary Contact Heather Marton, Senior Program Manager
Description and Service Details
Description (Service) Income Supports:

Health benefits --  prescription drugs, dental care, vision care
  • medical supplies, including diabetic and surgical supplies
  • transportation to medical treatment if cost exceeds $15 per month
  • Pregnancy and Breastfeeding Nutritional Allowance
  • Extended Health Benefit may be available to clients who are no longer eligible for ODSP income support

Disability-related benefits -- assistive devices including mobility devices, vision and hearing aids, prosthetics
  • batteries for mobility devices and hearing aids
  • guide dogs
  • Special Diet Allowance may be available
Housing Stabilization Fund, 416-397-5550 -- help with rent and energy arrears, rent deposit and essential furniture

Employment incentives and benefits --  Employment and Training Start-Up Benefit
  • child care costs
  • Work-related benefit
  • Transitional health benefit
  • Employment Transition Benefit
Transition Child Benefit -- for those not receiving the Ontario Child Benefit or the Canada Child Benefit

Employment Supports -- job preparation, job search, starting a business

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Sun 24 hrs -- automated information and payment details, file status * service not available to TTY users

Welfare Fraud Hotline 1-800-394-7867, welfare.fraud.css@ontario.ca -- to report suspected cases of social assistance fraud
Hours Mon-Fri 8:30 am-5 pm
Areas Served Ontario
Eligibility Income Support
Adults 18 years and older with a verified physical or mental disability expected to last a year or more, must live in Ontario and meet financial eligibility criteria
Employment Supports Ontario residents 16 years and older with a physical or mental disability expected to last a year or more

  • it is not necessary to be receiving ODSP income support to be eligible for employment supports
Application Call nearest local office (see separate entries) to arrange a meeting or apply online, those in need of immediate assistance should apply for Ontario Works -- see separate entry Toronto. Employment and Social Services
Languages English; French
Site Information
Located In Community Toronto
Address & Map
375 University Ave
5th Fl
Toronto, ON
Canada M7A 1G1
Physical Access Unknown
Categories and Classification
HCSD Main Heading Disabilities ; Employment / Training ; Income Programs
HCSD Sub Heading Assistance Programs ; Assistive Devices ; Disabilities Employment Program Resources ; Disabilities Employment Programs ; Social Assistance
Service Categories Assistive Technology Expense Assistance ~ Disability Benefit Recipients ; Comprehensive Disability Related Employment Programs ; Government Subsidized Prescription Drug Benefits ~ Disability Benefit Recipients ; Job Training Expense Assistance ~ Disability Benefit Recipients ; Medical Expense Assistance ~ Disability Benefit Recipients ; Provincial/Territorial Government Information Services ~ Disability Benefit Recipients ; Provincial/Territorial Social Assistance Disability Programs Applications ; Service Animal Purchase Assistance ~ Disability Benefit Recipients ; Transportation Expense Assistance ~ Disability Benefit Recipients ; Welfare Fraud Reporting ; Work Related Fee Payment Assistance ~ Disability Benefit Recipients

Agency Overview

About This Agency
Ontario. Ministry of Children, Community and Social Services. Ontario Disability Support Program
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