Services may be impacted in response to COVID-19. Please contact organizations listed here prior to visiting in person to receive the most current service information.

Contact Information
Office Phone 416-515-1100
Toll Free Phone 1-855-424-1100
Fax 416-515-1227
Social Media Facebook Facebook:
Twitter Twitter:
YouTube YouTube:
Primary Contact Ann Williams; Phone: 416-515-1100 ext 59222
Description and Service Details
Description (Service) COVID-19 -- location is closed, no walk-in service * programs offered by phone

Interdisciplinary coordination of services for child abuse victims and child abuse investigations
  • assessment, support and intervention for child abuse victims and their families
  • research, consultation, training and education on child abuse prevention, recognition, intervention, trauma
  • in partnership with Children's Aid Society of Toronto, Catholic Children's Aid Society of Toronto, Native Child and Family Services of Toronto, Jewish Family and Child, Toronto Police Service, Radius Child and Youth Services, and Hospital for Sick Children Suspected Child Abuse and Neglect Program (see separate entries)
Child Abuse Protocol
  • establishes guidelines for coordinated investigations, prosecutions and case management of child abuse cases
Assessment Directed Therapy 
  • contact Intake at 416-515-1100 ext 59231
  • referral through children's aid societies, police, other professionals, or self referral where appropriate
  • individual trauma assessments for children 4-17 years who have been abused or have experienced trauma due to violence
  • child-focused, family-centred, strength-based therapy
  • facilitation of interagency responses
  • adolescent and parent/caregiver support groups
Child Victim Witness Support
  • contact Intake at 416-515-1100 ext 59231
  • referral through children's aid societies, Crown Attorney, police, school board, or other professional
  • individual court preparation and support for witnesses 3-17 years and supporting adults prior to criminal court proceedings
  • Cory Goes to Court, and -- supportive interactive websites
Hours Mon-Fri 8:30 am-4:30 pm * some evening hours
Areas Served Durham Region ; Halton Region ; Peel Region ; Toronto ; York Region
Eligibility Children 4-17 years who have experienced abuse, and their parents/caregivers * may vary, see specific program

Age Requirements: Ages: 4 year(s) - 17 year(s);

Residency Requirements: Toronto * Child Victim Witness Support Program -- Central Ontario
Application See individual programs for application procedures
Languages English; Other - Interpreters arranged for other languages as necessary
Fees Client services -- free * training programs and materials -- fee
Site Information
Located In Community Toronto
Address & Map
245 Eglinton Ave E
2d Fl
Toronto, ON
Canada M4P 3B7
Mailing Address 245 Eglinton Ave E 
2d Fl 
Toronto, ON 
Canada M4P 3B7
Physical Access Wheelchair accessible automatic main entrance ; Easy access to elevator - braille features ; Street and underground parking
Categories and Classification
HCSD Main Heading Abuse / Assault ; Child / Family Services ; Emergency / Crisis ; Government / Legal
HCSD Sub Heading Child Abuse ; Child Abuse Resources ; Child Abuse Services ; Child Mental Health ; Community Legal Services ; Sexual Assault Support ; Victims of Abuse Support Programs ; Victims of Crime Support Programs
Service Categories Abuse/Violence Related Support Groups ~ Abused Children ; Abuse/Violence Related Support Groups ~ Families/Friends of Abused Children ; Child Abuse Counselling ; Child Abuse Medical Evaluations ; Child Abuse Prevention ; Child Advocacy Centres ; Child Sexual Abuse Counselling ; Child Sexual Assault Prevention ; Court Orientation Programs ~ Children Witnessing Violence ; Crime Witness Support ~ Children Witnessing Violence ; General Crime Victim Assistance ~ Abused Children ; Internet Information Resources ~ Crime Issues ; Planning/Coordinating/Advisory Groups ~ Child Abuse Issues

Agency Overview

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