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Across Boundaries: An Ethnoracial Mental Health Centre

Contact Information
Office Phone Office: 437-245-2788; Office: 416-787-3007
Fax 416-787-4421
Social Media Facebook Facebook:
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Twitter Twitter:
Primary Contact Genoveva Policarpio, Office Manager; Phone: 416-787-3007 ext 297; 416-787-0812; Email:
Agency Information
Description (Agency) Registered Charity
Legal Status (50) Non Profit
Description and Service Details
Description (Service) COVID-19 -- Services provided by phone, including Mental Health Support 437-245-2788, and psychiatric consultations * meal support and delivery for most vulnerable registered clients * groups and in person programs suspended


Ethnoracial mental health centre * individual and community support (case management) * support groups and peer support * family support * consumer/survivor initiatives to address economic and social barriers, such as employment preparation, computer training, and literacy and ESL classes * drop-in, social rehabilitation, life skills development, community kitchen * leadership and advocacy training * alternative models of support and services, including art and music therapy * community outreach, including anti-racism education and training in mental health * psychiatric consultation

2SLGBTQ + Case Management -- for members of racialized communities * includes trauma-informed counselling, drop in programs, harm reduction * anti-racism, anti-oppression framework
Hours COVID-19 Remote service and support, Mon-Fri 9 am-5 pm * Mental Health Support by phone, also Mon-Fri 8 am-8 pm by appointment
Areas Served Durham Region ; Halton Region ; Peel Region ; Toronto ; York Region
Boundaries Greater Toronto Area
Eligibility Persons 16 years and older from racialized communities, with severe mental health problems/illnesses and substance abuse * consumers/survivors

Residency Requirements: Greater Toronto Area
Application Self referral or referral by family member, health professional, social service or community agency, diversion program, religious institution or social organization * for intake and program information call 416-787-3007 ext 222 or visit website * case management -- apply through Access Point, call 1-888-640-1934 or visit to complete application
Languages Afrikaans; Amharic; Bengali; Chinese (Mandarin); Dari; English; Farsi; Harari; Hindi; Other - Other African, Caribbean and Asian languages may be available, including Arabic, Filipino, Gujarati, Sinhala, Tamil, Tsonga; Pashto; Punjabi; Shona; Somali; Swahili; Twi; Urdu; Xhosa
Fees None
Site Information
Located In Community York
Address & Map
51 Clarkson Ave
Toronto, ON
Canada M6E 2T5
View Google Map
Intersection Caledonia Rd and Eglinton Ave W
Physical Access Designated parking at entrance ; Wheelchair accessible automatic main entrance ; Barrier-free washroom including door and stall
Categories and Classification
HCSD Main Heading Mental Health / Addictions
HCSD Sub Heading Community Mental Health ; Support Groups
Service Categories Art Therapy ~ Chronic/Severe Mental Illness ; Community Mental Health Agencies ; Cultural Awareness Training ~ Mental Health Issues ; Food Preparation Facilities ~ Chronic/Severe Mental Illness ; Leadership Development ~ Chronic/Severe Mental Illness ; Life Skills Education ~ Chronic/Severe Mental Illness ; Mental Health Related Support Groups ; Music Therapy ~ Chronic/Severe Mental Illness ; Outreach Programs ~ Chronic/Severe Mental Illness ; Peer Support Services ~ Mental Illness/Emotional Disabilities ; Post Disaster Mental Health Services ; Professional Skills Development Support ~ Cultural/Racial Issues ; Psychiatric Case Management ; Psychiatric Rehabilitation

Agency Overview

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