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Contact Information
Toll Free Phone 1-866-925-5454
Primary Contact Alisa Simon, Vice President, Innovation and Chief Youth Officer; Email:
Agency Information
Description (Agency) Telephone distress line, and volunteer crisis support by text
Legal Status (50) Non Profit
Description and Service Details
Description (Service) Telephone counselling * mental health and addiction information, professional counselling, and referral on a wide range of services on and off campus * Crisis Text Line -- trained volunteer crisis responders provide listening and support * anonymous and confidentialPartnership of Kids Help Phone, ConnexOntario Health Services Information and Ontario 211 Services (see separate entries), and Ontario Centre of Excellence for Child and Youth Mental Health
Hours Mon-Sun 24 hours
Areas Served Ontario
Boundaries Ontario
Eligibility Postsecondary students

Residency Requirements: Ontario
Application Telephone distress line -- call 1-866-925-5454 * volunteer crisis text line -- text GOOD2TALKON to 686868
Languages English - information, referral and counselling; French - information, referral and counselling; Other - Interpreters available for other languages - information and referral only
Fees None
Site Information
Located In Community Toronto
Address & Map
Toronto, ON
Mailing Address 439 University Ave 
Ste 300 
Toronto, ON 
Canada M5G 1Y8
Physical Access Not applicable
Categories and Classification
HCSD Main Heading Child / Family Services ; Community Programs ; Mental Health / Addictions ; Youth
HCSD Sub Heading Child Mental Health ; Community Information ; Youth Mental Health Resources ; Youth Mental Health Services
Service Categories Adolescent/Youth Counselling ~ College/University Students ; Comprehensive Information and Referral ; Specialized Information and Referral ~ College/University Students ; Talklines/Warmlines ~ College/University Students ; Youth Issues Information Services

Agency Overview

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