Services may be impacted in response to COVID-19. Please contact organizations listed here prior to visiting in person to receive the most current service information and any vaccination requirements that may be in place.

Psychiatric Patient Advocate Office

Site: Toronto Office

Contact Information
Office Phone 416-327-7000
Toll Free Phone 1-800-578-2343
Fax 416-327-7008
E-Mail ppao.moh@ontario.ca
Website www.ppao.gov.on.ca
Primary Contact Melroy Borges, Executive Assistant; Phone: 416-327-4548; Email: melroy.borges@ontario.ca
Alternate Contact Katerina Tsangaris, Program Manager
Agency Information
Description (Agency) Administers and coordinates advocacy and rights advice services * public information * systemic advocacy * information and referral for those ineligible for the service * literature in English and French Visit website for list of locations in Ontario
Legal Status (50) Non Profit
Description and Service Details
Description (Service) Administers and coordinates advocacy and rights advice services * public information * systemic advocacy * information and referral for those ineligible for the service * literature in English and French Visit website for list of locations in Ontario
Hours Mon-Fri 8:30 am-5 pm
Areas Served Ontario
Boundaries Ontario
Eligibility Patients admitted to designated hospitals that have a mental health unit (Schedule 1) * also clients living in the community who are placed on a community treatment order and their substitute decision makers, if any

Residency Requirements: Ontario
Application Self or professional referral -- call for information
Languages English; Other - Translation and interpretation may be arranged for other languages
Fees None
Site Information
Located In Community Toronto
Address & Map
North American Life Tower; 5700 Yonge St
5th Fl
Toronto, ON
Canada M2M 4K5
 
View Google Map
Intersection Yonge St and Finch Ave W
Physical Access Wheelchair accessible automatic main entrance ; Easy access to elevator - braille features ; Barrier-free washroom including door and stall ; Also accessible via Finch subway station
Categories and Classification
HCSD Main Heading Disabilities ; Government / Legal
HCSD Sub Heading Advocacy for People with Disabilities ; Community Legal Services ; Consumer Protection / Complaints
Service Categories Mental Health Facility Complaints ; Patient Rights Assistance ~ Mental Illness/Emotional Disabilities ; Protection and Advocacy for Individuals with Disabilities ~ Mental Illness/Emotional Disabilities ; System Advocacy ~ Mental Health Issues

Agency Overview


Any omissions are unintentional and HIP disclaims any liability for unauthorized use or reproduction of any portion of this site. For a complete copyright and license statement please refer to our Terms of Use.