Services may be impacted in response to COVID-19. Please contact organizations listed here prior to visiting in person to receive the most current service information and any vaccination requirements that may be in place.

Distress Centres of Greater Toronto

Service: Survivor Support Program, Toronto Office

Contact Information
Office Phone Office: 416-595-1716; Crisis: 416-408-4357
TTY Phone 416-408-0007
Fax 416-598-2316
Social Media Facebook Facebook:
Instagram Instagram:
Twitter Twitter:
Primary Contact Alex Shendelman, Programs Manager; Email:
Alternate Contact Talia Heinz-Thurston, Director, Communications and Development; Email:
Agency Information
Description (Agency) Crisis response, emotional support and suicide prevention, intervention and follow-up
Legal Status (50) Non Profit
Primary Executive Robert Ridge, Executive Director; Phone: 416-598-0168; Email:
Description and Service Details
Description (Service) Counselling and support provided by staff and trained volunteer grief facilitator teams, follow up group meetings, peer support, bridging telephone support, consultation and debriefing for professionals and community members affected by suicide or homicide
Hours Individual and group support sessions held during the day or evenings Mon-Fri; office Mon-Fri 9 am-5 pm
Areas Served Durham Region ; Halton Region ; Peel Region ; Toronto ; York Region
Boundaries Greater Toronto Area
Eligibility Individuals or families who have experienced the loss of a loved one by suicide or homicide

Residency Requirements: Greater Toronto Area
Application Self referral
Languages Staff and volunteer grief facilitators will work with interpreters provided by individual, group or organization
Fees None
Site Information
Located In Community Toronto
Address & Map
Toronto, ON
View Google Map
Mailing Address Stn Adelaide; PO Box 243 
Toronto, ON 
Canada M5C 2J4
Physical Access Not Applicable
Categories and Classification
HCSD Main Heading Emergency / Crisis ; Palliative Care / Grief
HCSD Sub Heading Bereavement / Grief Support ; Victims of Crime Support Programs
Service Categories Bereavement Counselling ~ Families/Friends of Murder Victims ; Bereavement Counselling ~ Families/Friends of Suicides ; Bereavement Support Groups ~ Families/Friends of Murder Victims ; Bereavement Support Groups ~ Families/Friends of Suicides ; Peer Support Services ~ Death and Dying Issues

Agency Overview

Any omissions are unintentional and HIP disclaims any liability for unauthorized use or reproduction of any portion of this site. For a complete copyright and license statement please refer to our Terms of Use.