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Ontario. Ministry of Children, Community and Social Services. Family Responsibility Office

Contact Information
Office Phone Inquiry line 416-326-1817
Toll Free Phone 1-800-267-4330
TTY Phone 1-866-545-0083
Fax 416-240-2401
Alternate Contact Trevor Sparrow, Assistant Deputy Minister
Agency Information
Legal Status (30) Provincial Government
Description and Service Details
Description (Service) COVID19 -- in person service counter closed but service available by phone and online


Enforcement of new or revised court orders or domestic contract/agreements
  • action taken includes garnishment of wages, collection of income tax refunds and Employment Insurance (EI) benefits, seizure of assets including 50% of joint bank accounts, suspension of drivers licences, seizure of lottery winnings, suspension of passports and credit bureau reporting
Consenting parents may opt out of enforcement program and deal directly with one another
  • does not deal with child access or visitation issues
  • custody and access -- see separate entry Ontario Ministry of the Attorney General, Court Services Division (Toronto Region)

Missing Child and Spousal Support Payors -- posts information regarding parents registered with the Family Responsibility Office who have not made their support payments and cannot be found
Hours Mon-Fri 8 am-5 pm, automated information -- Mon-Sun 24 hours
Areas Served Ontario
Eligibility Parties that have a support order or domestic contract that is filed with the Ontario Courts
Application Submit completed filing package, court orders or separation agreement
  • separation agreement must first be filed with a family court
  • no walk in service
Languages English; French
Site Information
Located In Community Toronto
Address & Map
125 Sir William Hearst Ave
7th Fl
Toronto, ON
Canada M3M 0B5
View Google Map
Intersection Keele St and Wilson Ave
Mailing Address Stn A; PO Box 200 
Oshawa, ON 
Canada L1H 0C5
Physical Access Not Applicable
Categories and Classification
HCSD Main Heading Government / Legal
HCSD Sub Heading Community Legal Services
Service Categories Alimony Assistance ; Child Support Assistance/Enforcement ; Provincial/Territorial Government Information Services ~ Divorce/Custody/Support Issues

Agency Overview

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