Services may be impacted in response to COVID-19. Please contact organizations listed here prior to visiting in person to receive the most current service information and any vaccination requirements that may be in place.

ServiceOntario

Site: Guelph - Stone Rd Service Counter

Service: Provincial Government Services

Memos and Bulletins
Public Comments Other important phone numbers: ServiceOntario INFOline (Ministry of Health) 1-866-532-3161 ; Driver's licence inquiry 1-800-387-3445.No appointments available at this location. If your document from Immigration, Refugees and Citizenship Canada is a Temporary Resident Permit or a Work Permit (Employment Authorization) that says valid until or issued until a specific date, you cannot obtain health card services at this office. Call 1-866-532-3161 for further details.
Contact Information
Office Phone Office - General Inquiries: 1-800-268-7095 ; Toll Free - ServiceOntario INFOline: 1-800-387-5559
TTY Phone 1-800-268-7095 ; 1-800-387-5559
Website www.ontario.ca/locations/serviceontario/stone-road-and-gordon-guelph
Description and Service Details
Description (Service) Services include: staff assistance ; information and referral

Authentication of documents -- Commissioner of Oaths

Business registration -- register a sole proprietorship/general partnership, Business Info Line 1-888-745-8888

Driver and vehicle records -- vehicle permits, plates and stickers, drivers licences, accessible parking permits, driver and vehicle records

Note: Ontario drivers licences must be renewed every five years either online (if eligible) or at a ServiceOntario centre. For eligibility criteria to renew online, see Renew a Driver's Licence

Fishing, hunting and camping -- fishing and hunting licences, Outdoors card - address change; obtain/renew/replace Outdoors card

Health card and insurance (OHIP) -- Ontario health card registration, renewal, replacement (lost, stolen or damaged) and change of name or address, replacing a red and white health card with photo health card

Housing and property -- file an application with the Landlord and Tenant Board

Organ and tissue donation -- register to be an organ and tissue donor

Photo card -- obtain or renew an Ontario photo card

Taxes -- authorize or cancel a representative for certain tax matters, other provincial tax services

Self-service public computer available at this location to access government information and online services for residents and businesses
Hours COVID-19 - Reduced hours in effect Mon-Fri 9 am-5 pm ; Sat 9 am-1 pm. Online applications available for the majority of ServiceOntario products.
Areas Served Guelph ; Wellington County
Eligibility Most services -- no restrictions
Application Drop in, with appropriate supporting documents (call ahead or see website). Many forms can also be completed and submitted online. See website for locations of ServiceOntario CentresFor information on how to renew an Ontario health card, see health card renewal.
Languages English; French - designated bilingual location
Fees Service - fees for some transactions
Site Information
Located In Community Guelph
Address & Map
1 Stone Rd W
1st Fl
Guelph, ON
Canada N1G 4Y2
Physical Access Fully Accessible - wheelchair accessible main entrance, unobstructed route to office ; Designated parking at entrance ; Lower level counter, wheelchair and companion seating ; accessible parking available, paid parking available ; accessible by Guelph Transit -- see schedules and route maps
Categories and Classification
HCSD Main Heading Disabilities ; Employment / Training ; Government / Legal ; Income Programs
HCSD Sub Heading Community Legal Services ; ID (Identification) ; Parking Permits for People with Disabilities ; Self Employment / Entrepreneurship ; Social Assistance
Service Categories Business Registration/Licensing ; Commissioner of Oaths ; Disability Parking Permits ; Driver Licences ; Driving/Accident Records ; Fishing Licences ; Hunting Licences ; Identification Cards ; Motor Vehicle Registration ; Organ Donor Cards/Registries ; Provincial/Territorial Government Information Services ~ Housing Issues ; Provincial/Territorial Government Information Services ~ Tax Issues ; Provincial/Territorial Health Insurance

Agency Overview


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