Effective April 8, 2021, the Provincial government has declared a state of emergency and issued a province-wide stay-at-home order.

Services and hours listed on this page may be impacted in response to increased restrictions. Please contact organizations and programs listed here prior to visiting in person in order to receive the most up to date information on services.

Ontario. Ministry of Municipal Affairs and Housing

Site: Hamilton Central - Southern Regional Office

Service: Landlord and Tenant Board (SRO)

Memos and Bulletins
Public Comments During COVID-19 Hamilton tenant by-law complaints can be submitted online. All in person service counters closed until further notice.
Contact Information
Office Phone 416-645-8080
Toll Free Phone 1-888-332-3234
Fax 905-521-7870 * Toll Free 1-866-455-5255
Website www.ltb.gov.on.ca
Agency Information
Legal Status (30) Provincial Government
Established 1988
Description and Service Details
Description (Service) During COVID-19 Hamilton tenant by-law complaints can be submitted online. They can also be submitted through phone or e-mail. All in person service counters closed until further notice.  
A social justice tribunal of Ontario that resolves disputes between residential landlords and tenants and eviction applications filed by non-profit housing co-operatives. Also provides information about rights and responsibilities of landlords and tenants under the Residential Tenancies Act.
Hours Mon-Fri 8:30 am-5 pm * Automated Service Mon-Sun 24 hours
Areas Served Brant County ; Haldimand County ; Halton Region ; Hamilton (City of) ; Niagara Region ; Norfolk County ; Six Nations of the Grand River ; Wellington County
Boundaries The City of Hamilton including Ancaster, Dundas, Flamborough, Glanbrook, Hamilton and Stoney Creek * Brant County * Haldimand County * Halton Region * Niagara Region * Norfolk County
Eligibility Landlords and tenants living in Ontario
Application In person, by mail, courier or fax (must include payment if not in person). Some Service Ontario centres accept application in person. Steps to apply are outlined on the website at http://www.sjto.gov.on.ca/ltb/application-and-hearing-process
Languages English ; French
Fees Service - Fees vary by type of application
Site Information
Located In Community Hamilton Central
Address & Map
Ellen Fairclough Bldg
119 King St W, 6th Flr
Hamilton, ON L8P 4Y7
View Google Map
Intersection James St S and King St W
Physical Access Fully Accessible
Categories and Classification
HCSD Main Heading Government / Legal
HCSD Sub Heading Community Legal Services ; Consumer Protection / Complaints
Service Categories Eviction Prevention Legal Assistance ; Housing Complaints ; Landlord Rights Information/Counselling ; Landlord/Tenant Dispute Resolution ; Rent Control Enforcement ; Tenant Rights Information/Counselling

Agency Overview

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