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PDF (New Window)| Record #: BTN4970 | Last Full Update: 06 Aug 2021 |
| Contact Information | |
|---|---|
| Office Phone | Home and Community Care Support Services Burlington Office 905-639-5228 |
| Toll Free Phone | Home and Community Care Support Services Burlington Office 1-800-810-0000 ext 1500 |
| Crisis Phone | COAST Halton 1-877-825-9011 * for emergencies call 911 |
| Website | hnhb.behaviouralsupportsontario.ca |
| Agency Information | |
| Description (Agency) | Supports clients with cognitive impairment (due to dementia, mental health or addictions) demonstrating responsive behaviours (hitting, kicking, wandering, refusing care, asking repetitive questions) * program is offered through a collaboration of Home and Community Care Support Services, local crisis team and Alzheimer Society |
| Legal Status | (30) Provincial Government ; (50) Non Profit |
| Description and Service Details | |
| Description (Service) | Provides support to clients and families living in the community or retirement homes * provides a holistic assessment of the person and their responsive behaviours, focusing attention on discovering the causes and the care approach that addresses the reason for the behaviour * develops a care plan collaboratively outlining strategies for care partners to manage the responsive behaviours * connects older adults and their care partners with community supports and needed services * supports clients and caregivers through education and advocacy |
| Hours | Mon-Fri 8:30-4:30 |
| Areas Served | Burlington |
| Eligibility | Older adults with responsive behaviours associated with cognitive impairment due to dementia, complex mental health, addictions, or other neurological conditions |
| Application | Contact BSO Connect at 1-800-810-0000 ext 1500 or submit referral through BSO/SGS Central Clinical Intake |
| Languages | English |
| Fees | None |
| Site Information | |
| Located In Community | Burlington |
| Address & Map | |
| Physical Access | Not Applicable - mobile service |
| Categories and Classification | |
| HCSD Main Heading | Emergency / Crisis ; Mental Health / Addictions ; Older Adults |
| HCSD Sub Heading | Geriatric Psychiatry ; Geriatric Psychiatry Resources ; In-Person Crisis Resources ; In-Person Specialized Crisis Services |
| Service Categories | Case/Care Management ~ People With Complex Needs ; Dementia Evaluation ; Geriatric Psychiatry ; In Person Crisis Intervention ~ Older Adults ; Outreach Programs ~ Older Adults |