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Contact Information
Office Phone Access Line 289-266-0036
Crisis Phone Mon-Sun 24 hours 905-878-9785
Fax 905-681-7477
Website rockonline.ca
Social Media Facebook Facebook: www.facebook.com/ROCKreachout/
Instagram Instagram: www.instagram.com/rockreachout/
Twitter Twitter: twitter.com/ROCKreachout
Primary Contact Burlington Office; Phone: 905-634-2347
Agency Information
Description (Agency) A multi-service registered charity, that is the Lead agency for child and youth mental health service in Halton, as appointed by the Ministry of Child and Youth Services 
* services are for children in Halton from birth-18 years and their families who are experiencing emotional, behavioural, developmental, learning and/or social difficulties
Legal Status (50) Non Profit
Primary Executive Kirsten Dougherty, Chief Executive Officer; Phone: 905-634-2347
Funding Provincial ; Fundraising ; Donations ; United Way - Halton & Hamilton ; Fees
Description and Service Details
Description (Service) Provide an interprofessional approach to the assessment and treatment of children, youth and families in difficulty 
 
Services include: 
 
Crisis Service 
* provides immediate outreach for children and youth, their caregivers and community members 
 
Virtual Walk-in Clinic 
* provides quick access to therapeutic intervention with a trained therapist or counsellor 
* the entire family or individual family members are welcome to attend 
 
Mental Health Services include: 
* brief therapy, 3-4 sessions 
* group therapy, provides support and treatment that targets specific problems 
* therapy, provides assessment and treatment 
 
Trauma Group  
* program consists of a trauma group for parents/caregivers, trauma assessments and trauma specific therapy 
 
Intensive Treatment Services include: 
* Intensive Counselling Service (ICS): provides a range of intervention and support services to high-need children/youth (aged 6-18) and their families 
* live-in treatment at Aberdeen House  
 
Specialized Consultation & Assessment Services include: 
* Psychological Services: assessments/consultations are considered for children and youth when there is a concern about learning, developmental, cognitive and/or social emotional functioning 
* Autism and Behavioural Services 
* Fetal Alcohol Spectrum Disorder (FASD) Services: provide consultation, coaching, education, training and service coordination to families, caregivers & professionals who are supporting individuals (up to age 18 or 21 if registered in school) with suspected or diagnosed FASD 
 
Peer Support 
* for both caregivers and youth, focusing on decreasing isolation and creating opportunities for connections with others 
 
Partnership Programs include: 
* Halton Coordinated Service Planning: provides children and youth with multiple and/or complex special needs, and their families, with a high level of seamless and family-centred care 
* Caroline Families First: uses an evidenced-based wraparound model of care for families who are struggling with mental health needs (referrals are made directly from a physician that is connected to the program) 
 
Prevention Services include: 
* Positive Space Network: builds community and creates safer spaces for 2SLGBTQ+ youth ages 6-24 in Halton Region by creating youth-focused programming and by providing mental health support 
* Halton Families for Families: connects, supports and engages with Halton families who are impacted by a child/youth’s mental health struggles 
* Danielle's Place - Eating Disorder Support and Resource Centre: offers a range of groups for female-identifying and non-binary youth ages 8-16 
* Our Community Cares: program works within the community to empower people and to help build skills in adults and children who are at risk for mental health problems 
* EarlyON Child and Family Centre Burlington: provides a welcoming and inclusive space for all children ages birth to six years and their families to participate in programs on-site, virtually, and outdoors 
 
 
See the listings for the Milton Office and Oakville Office for information on programs and services at these locations
Hours Access Line Mon-Fri 9 am-5pm 
Office Mon-Fri 9 am-5 pm 
Virtual Walk-in Clinic Mon-Wed 9 am-4:30 pm (later appointments can be accommodated)
Areas Served Halton Region
Eligibility Ages: 17 year(s) and under 
 
Admission for service is prior to the youth's 18th birthday
Application Self or professional referrals, call the Access Line
Languages English ; Interpretive Services
Fees Service - administrative service fee (voluntary)
Site Information
Located In Community Burlington
Address & Map
471 Pearl St
Burlington, ON L7R 4M4
 
View Google Map
Intersection Brant St and New St
Physical Access Fully Accessible
Categories and Classification
HCSD Main Heading Child / Family Services ; Emergency / Crisis ; Mental Health / Addictions ; Youth
HCSD Sub Heading Child Mental Health ; Child Mental Health Resources ; Community Mental Health ; Distress Lines ; Distress Phone Lines ; Youth Mental Health Resources ; Youth Mental Health Services
Service Categories Adolescent/Youth Counselling ; Child Care Mental Health Consultation Programs ; Child Care Provider Training ; Child Guidance ; Community Mental Health Agencies ~ Youth ; Family Counselling ; Mental Health Crisis Lines ~ Families ; Mental Health Crisis Lines ~ Youth ; Mental Health Evaluation ~ Youth ; Parenting Skills Classes

Agency Overview

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