Services may be impacted in response to COVID-19. Please contact organizations listed here prior to visiting in person to receive the most current service information and any vaccination requirements that may be in place.

How to Find - 24 Hour Crisis and Distress Services

Site: Halton

Agency Information
Legal Status (50) Non Profit
Description and Service Details
Description (Service) This listing shows 24 hour crisis and distress services (phone, text, chat), unless otherwise mentioned, serving Halton Region 
* listing is not a complete list of every possible resource available  
* for additional community information 24/7, dial 2-1-1 from anywhere in Ontario (translation available) 
In an emergency call 9-1-1 for police, fire and ambulance 

General Distress

Distress Centre Halton:  
* Oakville: 905-849-4541 
* Burlington: 905-681-1488 
* North Halton: 905-877-1211 
* 1-866-531-2600  
* online chat 
* email  
* access to addiction, mental health and problem gambling services 
ONTX Ontario online & text crisis service (available 2 pm-2 am daily):  
* text 258258 
* online chat 
* will need to complete a pre-chat survey, agree to terms and conditions of service 
Crisis Text Line:  
* text HOME to 686868 
* support and information in any type of crisis  
* trained volunteers  
* does not provide medical advice 
Youth Space (available 9 pm-3 am daily):  
* text 778-783-0177  
* online chat 
* a community of professionally-trained volunteers who are here to support you, whatever you are going through 
* ages 30 and under 

Mental Health

COAST (Crisis Outreach and Support Team) 1-877-825-9011  
* TTY 1-844-646-1700  
* telephone support and mobile intervention program for those who are in crisis and have a mental health concern 
* ages 16 and up  
Canada Suicide Prevention Service
* 1-833-456-4566 
* suicide prevention and support  
* telephone counselling  
* resources and support 
* text 45645 (available daily from 4 pm-12 midnight) 

Children and Youth

ROCK (Reach Out Centre for Kids) crisis line:  
* 905-878-9785  
* for children and youth in crisis, and caregivers/community members  
* ages 17 and under 
Kids Help Phone
* 1-800-668-6868  
* text CONNECT to 686868 
* online chat 
* bilingual help-line provides free counselling, information and referral on anonymous basis to children and youth  
* ages 5-30 
* 1-866-925-5454  
* provides information and referrals about services and supports for mental health, addictions and well-being on and off campus or speak anonymously with a professional counsellor 
* post-secondary school students 

Indigenous peoples

Hope for Wellness Helpline
* 1-855-242-3310  
* online chat  
* a mental health helpline, telephone or online chat, for Indigenous peoples  
* provides immediate, culturally relevant crisis counselling support  
* refers callers to additional supports if needed  
TALK4HEALING (women only):  
* call or text 1-855-554-4325 (1-855-554-HEAL) 
* online chat 
* 24/7 help, support and resources for Indigenous women, by Indigenous women, all across Ontario 
* services in 14 Indigenous languages 
Indian Residential Schools Crisis Line
* 1-866-925-4419  
* immediate and culturally appropriate counselling supports to former students who are experiencing distress 


Veterans Affairs Canada Assistance Service
* Toll free 1-800-268-7708  
* TTY 1-800-567-5803 
* psychological support for veterans, former RCMP members, their families and caregivers 
VETS (Veterans Emergency Transition Services) Canada:  
* 1-888-228-3871  
* for Canadian veterans who are in crisis, at risk of becoming homeless or are homeless and their family members 


Ontario Caregiver Organization
* supports Ontario’s caregivers by being the one point of contact for information about existing services and supports  
* Toll free helpline 1-833-416-2273 (CARE) 
* online chat 
* peer and community support groups 


Lesbian Gay Bi Trans Youth Line (available Sun to Fri, 4 pm-9:30 pm):  
* Toll free 1-800-268-9688  
* text 647-694-4275  
* email:  
* online chat  
* peer support by telephone, email, text and online chat  
* information and referral  
* anonymous and confidential  
* Youth Line blog  
* referral database of LGBT (Lesbian, Gay, Bi, Trans) youth services 
Trans Lifeline (available daily 5 pm-1 am):  
* Toll free 1-877-330-6366 
* a hotline that is staffed by transgender people for transgender people in crisis 
* based out of the USA 

First Responders

Boots on the Ground
* Toll free 1-833-677-2668 
* peer support for first responders  
* services offered to retired and serving police officers, firefighters, EMS and corrections officers across the province  
* able to provide in person peer support 24/7 in the GTA  

Sexual Assault and Domestic/Family Violence

Halton Womens Place Crisis Line
* Burlington 905-332-7892 
* Milton 905-878-8555 
* 24 hour crisis line and shelter for abused women and their dependent children, emergency transportation to shelter available 
SAVIS (Sexual Assault and Violence Intervention Services):  
* 24 hour crisis line 905-875-1555 
* free individual counselling for ages 14 and up  
* support services for friends and family members  
* 24 hour anti-human trafficking crisis support line 289-837-3999 * advocacy, support and accompaniment to Nina's Place, the police station and court 
* Toll free 1-877-336-2433 (1-877-FEMAIDE) 
* TTY 1-866-860-7082 
* provincial crisis line and confidential services for Francophone women who are victims or survivors of any form of violence or are in distress  
* crisis intervention, support and referral to community agencies  
Assaulted Women's Helpline: 
* 24 hour crisis line 416-863-0511 * Toll free 1-866-863-0511 
* TTY 416-364-8762 * Toll free 1-866-863-7868 
* telephone crisis counselling, emotional support, information and referrals to emergency shelters, legal information and community services 
* ages 16 and up 
Inasmuch House, Hamilton
* 905-529-8600 * toll free 1-833-654-4217 
* TTY 905-529-8029 
* emergency shelter for women and their children in crisis, due to domestic abuse, violence and/or homelessness 
* ages 16 and up 
Interval House of Hamilton
* 905-387-8881 (if long distance, call collect) 
* a transition house and emergency shelter specifically for abused women and their children 
* all services are confidential and include meals, emergency clothing, personal needs, counselling services 
* free emergency transportation by taxi to Interval House 
* ages 16 and up 
Good Shepherd Centre, Martha House, Hamilton:  
* 24 hour crisis line 905-523-6277 
* a secure, accessible, 40-bed emergency shelter 
* for women experiencing abuse and/or homelessness and their children 
* ages 16 and up 
Native Womens Centre, Hamilton
* Toll free 1-888-308-6559 
* provides safe, emergency shelter and support programs for all women regardless of age, ancestry, culture, place of origin or sexual orientation with or without children who are experiencing crisis in their lives due to family violence, homelessness, or conflict with the law 

Children and Youth

Child Abuse and Neglect Reporting (see full listing here)  
For children in need of care/protection report to either:  
Halton Children's Aid Society toll free 1-866-607-5437 
Halton Regional Police non-emergency line 905-825-4747 ext 5155, North Halton 905-878-5511 


Telehealth Ontario
* Toll free 1-866-797-0000  
* TTY 1-866-797-0007  
* provides health advice and information from a registered nurse (service of the Ministry of Health and Long-Term Care, no Ontario Health Insurance required) 
Emergency shelters in Halton and surrounding area
Hours Mon-Sun 24 hours, unless noted
Areas Served Halton Region
Eligibility No restrictions
Application Refer to information in Service Description
Languages English
Fees None
Site Information
Located In Community Halton Region
Address & Map
Halton Region, ON
View Google Map
Physical Access Not Applicable - phone, text or chat support only
Categories and Classification
HCSD Main Heading Abuse / Assault ; Child / Family Services ; Community Programs ; Emergency / Crisis ; Mental Health / Addictions ; Youth ; Topic Guides
HCSD Sub Heading 2SLGBTQ+ ; 2SLGBTQ+ Supports ; All "How To" Guides ; Child Abuse ; Child Abuse Resources ; Child Abuse Services ; Crisis Lines for Abuse / Violence ; Crisis Lines for Abused Women ; Distress Lines ; Distress Phone Lines ; Domestic Abuse ; Domestic Abuse Crisis Services ; Special Topics ; Victims of Abuse Support Programs
Service Categories Child Abuse Hotlines ; Domestic Violence Hotlines ; General Crisis Intervention Hotlines ; Internet Based Crisis Intervention ; LGBTQ2+ Helplines ; Medical Information Services ; Mental Health Crisis Lines ; Suicide Prevention Hotlines

Agency Overview

Any omissions are unintentional and HIP disclaims any liability for unauthorized use or reproduction of any portion of this site. For a complete copyright and license statement please refer to our Terms of Use.