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PDF (New Window)| Record #: BTN1355 | Last Full Update: 25 Mar 2022 |
| Memos and Bulletins | |
|---|---|
| Public Comments | NOTE: health card services are not available at this location for those with a Temporary Resident Permit or Work Permit that says valid until or issued until a specific date * call 1-866-532-3161 for more details Driver and vehicle functions not accessed through ServiceOntario include: * New drivers and renewal of class A, B, C, E & F licence, see DriveTest Centre here * Drivers 80 and older, see Senior Driver Renewal Program here * International Driver's Permit, see Canadian Automobile Association here * Snow Vehicle Operator's Licence (MSVOL), see Ontario Federation of Snowmobile Clubs here (snow vehicle permit and sticker is provided by ServiceOntario) |
| Contact Information | |
| Office Phone | Recorded information line 905-639-6691 |
| Toll Free Phone | ServiceOntario 1-800-267-8097 |
| TTY Phone | ServiceOntario 1-800-268-7095 |
| Website | www.ontario.ca/locations/serviceontario/brant-and-north-service-burlington |
| Social Media |  Facebook: www.facebook.com/ServiceOntario Twitter: twitter.com/serviceontario |
| Agency Information | |
| Description (Agency) | Provides a single point of access on information to a variety of government programs and services for residents, visitors and businesses |
| Legal Status | (30) Provincial Government |
| Funding | Provincial ; Fees |
| Description and Service Details | |
| Description (Service) | ServiceOntario provides access to Ontario government information and services – online, in person and by phone * many services can be completed online, see website for more details The Burlington West Service Counter provides the following in person services: * driver's licenses * vehicle permits, plates and stickers * accessible parking permit * driver and vehicle records * health card and insurance (OHIP) * organ and tissue donation * photo card |
| Hours | Mon-Wed and Fri 9 am-5 pm * Thu 9 am-7 pm * Sat 9 am-1 pm |
| Areas Served | Burlington ; Waterdown |
| Eligibility | Ages: 16 year(s) and up |
| Application | Drop in, with appropriate supporting documents (call ahead or see website) * many forms can also be completed and submitted online |
| Languages | English ; French ; sign language interpreter upon request (call or e-mail in advance) |
| Fees | Service ; fees vary * will accept Visa, MasterCard, debit, cash or certified cheque |
| Site Information | |
| Located In Community | Burlington |
| Address & Map | |
| Intersection | Brant St and North Service Rd |
| Physical Access | Fully Accessible |
| Categories and Classification | |
| HCSD Main Heading | Disabilities ; Government / Legal ; Income Programs |
| HCSD Sub Heading | ID (Identification) ; Parking Permits for People with Disabilities ; Social Assistance |
| Service Categories | Disability Parking Permits ; Driver Licences ; Driving/Accident Records ; Identification Cards ; Motor Vehicle Registration ; Organ Donor Cards/Registries ; Provincial/Territorial Government Information Services ; Provincial/Territorial Health Insurance |