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The above terms and definitions are part of the Taxonomy of Human Services, used here by permission of INFO LINE of Los Angeles.


There are 82 record(s) that match your criteria.

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 Organization / Program Name(s)Located In Description (Brief)

Map RecordAdvertising Standards Canada

Map RecordAdvertising Standards CanadaToronto Downtown Central Receives complaints about paid advertising in all media * administers a code of advertising standards and guidelines for gender role portrayal

Map RecordAlcohol and Gaming Commission of Ontario, Head Office

Map RecordAlcohol and Gaming Commission of Ontario, Head OfficeNorth York Central Regulates the sale, service and consumption of beverage alcohol * regulates and licenses casino gaming, charitable gaming, lotteries and horse racing * addresses complaints about licensed establishmen ... [More]

Map RecordAutomobile Protection Association

Map RecordAutomobile Protection AssociationToronto Downtown Central Consumer information and advocacy regarding automotive industry * free legal advice to members, nonmembers receive basic information * publishes Lemon Aid -- guide to new and used car recommendations, ... [More]

Bedbug Registry, Online Service

 Bedbug Registry, Online ServiceCanada Gives travelers and renters a neutral platform for reporting their encounters with bed bugs. * users are able to check whether other people have encountered bedbugs at a hotel or in an apartment build ... [More]

Map RecordBereavement Authority of Ontario

Map RecordBereavement Authority of OntarioNorth York Central Regulates funeral, transfer service, cemetery and crematorium sectors * inspects and licenses funeral establishments, transfer services, cemeteries and crematoriums * regulates licensing of cemetery a ... [More]

Map RecordBetter Business Bureau Central Ontario

Map RecordBetter Business Bureau Central OntarioKitchener A nonprofit organization focused on advancing marketplace trust

Canada Post Corporation, Online Service, Consumer's Choice Program

 Canada Post Corporation, Online Service, Consumer's Choice ProgramCanada Allows residents to stop receiving unaddressed advertisements such as free samples, coupons, flyers and newspapers, free magazines, catalogues, non-profit and event information, as well as municipal s ... [More]

Map RecordCanada Post Corporation, Toronto South Central Letter Processing Plant

Map RecordCanada Post Corporation, Toronto South Central Letter Processing PlantToronto Federal postal services and products including mail and parcel delivery, mail forwarding and tracking, postage and delivery rates, postal boxes, government forms -- full listing available online * onl ... [More]

Map RecordCanada. Canadian Food Inspection Agency, Ontario Area Office

Map RecordCanada. Canadian Food Inspection Agency, Ontario Area OfficeGuelph Inspection services, quarantine programs related to food, animal health, plant protection * enforces food safety, nutritional quality standards established by Health Canada * responds to food borne il ... [More]

Map RecordCanada. Canadian Food Inspection Agency, Hamilton District Office - Central Region, Canadian Food Inspection Agency

Map RecordCanada. Canadian Food Inspection Agency, Hamilton District Office - Central Region, Canadian Food Inspection AgencyHamilton West Investigates health hazards and foreign matter in food: fresh, frozen and pre-packaged * Also investigates complaints about weights and labelling and the import/export of animals or plants as well as ... [More]

Map RecordCanada. Canadian Radio-television and Telecommunications Commission, Gatineau

Map RecordCanada. Canadian Radio-television and Telecommunications Commission, GatineauGatineau Department that supervises and regulates broadcasters, including TV services, AM and FM radio stations, and the companies that bring these services * also regulates telecommunications carriers, includ ... [More]

Canada. Canadian Radio-television and Telecommunications Commission, No Physical Address, Spam Reporting Centre

 Canada. Canadian Radio-television and Telecommunications Commission, No Physical Address, Spam Reporting CentreOttawa Centre that gathers information on spam and other electronic threats from various sources to support the enforcement activities of the federal agencies responsible for enforcing compliance with Canada ... [More]

Canada. Canadian Radio-television and Telecommunications Commission, Ottawa, National Do Not Call List

 Canada. Canadian Radio-television and Telecommunications Commission, Ottawa, National Do Not Call ListOttawa Register to have your phone number added to the National Do Not Call list * it may take up to 31 days to begin noticing a reduction in calls * allows consumers to reduce the number of unsolicited tele ... [More]

Map RecordCanada. Financial Consumer Agency of Canada, Cashing your Government of Canada Cheque for Free

Map RecordCanada. Financial Consumer Agency of Canada, Cashing your Government of Canada Cheque for FreeOttawa Under Canadian law, you have the right to cash your Government of Canada cheque (less than $1,500) for free at any bank branch in Canada that has tellers, even if you are not a customer. Identificatio ... [More]

Map RecordCanada. Health Canada, Medical Devices Hotline

Map RecordCanada. Health Canada, Medical Devices HotlineToronto Regulates products, not services, relating to medical devices. Receives complaints and general inquiries about failures, malfunctions or problems with medical devices such as hearing aids and medical ... [More]

Map RecordCanada. Health Canada, Inspectorate Program, Ontario Region, Health Products and Food Branch

Map RecordCanada. Health Canada, Inspectorate Program, Ontario Region, Health Products and Food BranchScarborough Central Receives complaints regarding drugs, food, natural health products, medical devices, biologics, genetic therapies and related biotechnology products * monitors distribution of narcotics and controlled ... [More]

Map RecordCanada. Health Canada, Toronto, Product Safety Program

Map RecordCanada. Health Canada, Toronto, Product Safety ProgramToronto Downtown Carries out testing and research in its investigation of chemical, flammability and mechanical hazards of consumers products. Tests consumer products such as cribs * household chemicals * paint * matt ... [More]

Map RecordCanada. Indigenous and Northern Affairs Canada, Ottawa - 10 Wellington St, Room M02, Allegations and Complaints

Map RecordCanada. Indigenous and Northern Affairs Canada, Ottawa - 10 Wellington St, Room M02, Allegations and ComplaintsOttawa Allows individuals to establish complaints about the conduct of First Nation/Inuit/Métis government bodies and organizations in relation to the funding of the department and the way those funds are ad ... [More]

Map RecordCanada. Innovation, Science and Economic Development, Office of the Superintendent of Bankruptcy, Ontario Region

Map RecordCanada. Innovation, Science and Economic Development, Office of the Superintendent of Bankruptcy, Ontario RegionToronto Downtown North Licenses and regulates the insolvency profession * supervises the administration of estates in bankruptcy, commercial reorganizations, consumer proposals and receiverships * maintains a public record ... [More]

Map RecordCanada. Innovation, Science and Economic Development Canada, Ottawa - Office of Consumer Affairs, ConsumerInformation.ca

Map RecordCanada. Innovation, Science and Economic Development Canada, Ottawa - Office of Consumer Affairs, ConsumerInformation.caOttawa Helps consumers find reliable information on consumer issues. The information available on the website is provided by objective, trustworthy and reliable sources, including federal, provincial and ter ... [More]

Map RecordCanada. Innovation, Science and Economic Development Canada, Central Ontario District, Measurement Canada

Map RecordCanada. Innovation, Science and Economic Development Canada, Central Ontario District, Measurement CanadaStoney Creek Ensures the integrity and accuracy of measurement in the Canadian marketplace. Develops and administers the laws and requirements governing measurement, evaluates, approves and certifies measuring dev ... [More]

Canada. Office of the Federal Ombudsman for Victims of Crime

 Canada. Office of the Federal Ombudsman for Victims of CrimeOttawa (City of) * Facilitates access of victims to existing federal programs and services by providing them with information and referrals * Addresses complaints of victims about compliance with the provisions of the ... [More]

Map RecordCanada. Office of the Information Commissioner of Canada

Map RecordCanada. Office of the Information Commissioner of CanadaGatineau Promotes and protects access to information rights under the Access to Information Act. * Investigates complaints about federal institutions’ handling of access requests * Monitors federal institution ... [More]

Map RecordCanada. Office of the Privacy Commissioner of Canada

Map RecordCanada. Office of the Privacy Commissioner of CanadaGatineau Protects and promotes the privacy rights of individuals. * Investigates complaints and issuing reports with recommendations to federal government institutions and private sector organizations to remed ... [More]

Canada. Service Canada, Office for Client Satisfaction (The)

 Canada. Service Canada, Office for Client Satisfaction (The)Ottawa Neutral organization that receives, reviews and acts on suggestions, compliments and complaints regarding the delivery of service offered by Service Canada * feedback and/or issue is personally acknow ... [More]

Map RecordCanada. Taxpayers' Ombudsman

Map RecordCanada. Taxpayers' OmbudsmanOttawa Ombudsman * works to enhance the Canada Revenue Agency's (CRA) accountability in its service to, and treatment of, taxpayers and benefit recipients through independent and impartial reviews of service ... [More]

Map RecordCanada. Veterans Affairs Canada, Veterans Ombudsman

Map RecordCanada. Veterans Affairs Canada, Veterans OmbudsmanOntario Reviews and investigates complaints by Veterans Affairs clients * facilitates client access to Veterans Affairs programs and services

Canada. Veterans Review and Appeal Board

 Canada. Veterans Review and Appeal BoardCharlottetown Board created by Parliament to provide Veterans and other applicants with an independent avenue of appeal for disability decisions made by Veterans Affairs Canada (VAC, the Department). * Provides app ... [More]

Map RecordCanadian Anti-Fraud Centre, National Office - No Physical Address

Map RecordCanadian Anti-Fraud Centre, National Office - No Physical AddressNorth Bay * Provides information on frauds and scams and consumer protection * Centralizes complaints regarding identity theft, fraud and scams through phone, fax, internet or mail complaint * Educates the pub ... [More]

Map RecordCanadian Association of the Deaf

Map RecordCanadian Association of the DeafOttawa National consumer organization of Canada’s Deaf citizens * provides consultation and information on Deaf needs and interests to the public, business, media, educators, governments and others * conduct ... [More]

Map RecordCanadian Bar Association of Ontario

Map RecordCanadian Bar Association of OntarioToronto Downtown Will take complaints and provide lawyers to speak to any group.

Map RecordCanadian Marketing Association

Map RecordCanadian Marketing AssociationNorth York East Do Not Mail Service -- removes contact information from marketing mailing lists * Operation Integrity -- assists persons with problems with direct marketing companies * complaints must be in writing ... [More]

Map RecordCentre for Addiction and Mental Health, Queen Street Site

Map RecordCentre for Addiction and Mental Health, Queen Street SiteToronto Downtown West Mental health and addiction assessment and treatment hospital * clinical and community-based programs (see branch entries for details or visit website) * education, training and research Client/Patien ... [More]

Map RecordCollege of Audiologists and Speech Language Pathologists of Ontario

Map RecordCollege of Audiologists and Speech Language Pathologists of OntarioToronto Downtown North Provincial regulatory college for the professions of audiology and speech-language pathology * handles consumer complaints * Find A Practitioner directory available on website

Map RecordCollege of Chiropractors of Ontario

Map RecordCollege of Chiropractors of OntarioToronto Downtown North Regulating body of the profession * investigates complaints * website offers chiropractor search

Map RecordCollege of Dental Hygienists of Ontario

Map RecordCollege of Dental Hygienists of OntarioToronto Downtown Central Provincial regulating body of the profession * handles consumer complaints * find a dental hygienist directory available on website

Map RecordCollege of Denturists of Ontario

Map RecordCollege of Denturists of OntarioToronto Downtown Central Provincial regulating body of the profession * investigates consumer complaints * a directory of members is available on the website

Map RecordCollege of Dietitians of Ontario

Map RecordCollege of Dietitians of OntarioNorth York Central Regulating body of the profession * investigates complaints * directory of dietitians available on website

Map RecordCollege of Midwives of Ontario

Map RecordCollege of Midwives of OntarioToronto Downtown North Regulating body of the profession * investigates complaints * provides information about the profession * maintains a list of currently registered midwives, available online

Map RecordCollege of Naturopaths of Ontario (The)

Map RecordCollege of Naturopaths of Ontario (The)Toronto Downtown Central Regulatory body for naturopaths in Ontario * sets standards for entry into practice and assures quality of member's service * investigates complaints concerning the professional conduct of members Mai ... [More]

Map RecordCollege of Nurses of Ontario

Map RecordCollege of Nurses of OntarioToronto Downtown North Provincial regulating body for registered nurses (RNs), registered practical nurses (RPNs) and nurse practitioners (NPs) * investigates complaints * online public directory of nurses allowed to practi ... [More]

Map RecordCollege of Occupational Therapists of Ontario

Map RecordCollege of Occupational Therapists of OntarioToronto Downtown Central Regulating body of the profession that will investigate complaints * current list of registered occupational therapists is available on the website

Map RecordCollege of Opticians of Ontario

Map RecordCollege of Opticians of OntarioToronto Downtown Central Regulating and registering body of the profession * investigates consumer complaints * optician search available on website

Map RecordCollege of Optometrists of Ontario

Map RecordCollege of Optometrists of OntarioToronto Downtown North Regulates the optometry profession in Ontario * handles complaints * website has "Find an Optometrist" section

Map RecordCollege of Physicians and Surgeons of Ontario

Map RecordCollege of Physicians and Surgeons of OntarioToronto Downtown Central Provincial medical regulatory board * investigates complaints relating to doctors' services or conduct * physician search available on website

Map RecordCollege of Physiotherapists of Ontario

Map RecordCollege of Physiotherapists of OntarioToronto Downtown Central Regulating body of physiotherapy in Ontario * investigates consumer complaints * maintains a list of currently registered physiotherapists on website

Map RecordCollege of Psychologists of Ontario (The)

Map RecordCollege of Psychologists of Ontario (The)Toronto Downtown North Regulates psychologists and psychological associates * investigates consumer complaints * educational materials and information for the public and professionals * directory of members available on the ... [More]

Map RecordCollege of Respiratory Therapists of Ontario

Map RecordCollege of Respiratory Therapists of OntarioToronto Downtown Central Provincial regulatory board for the profession of respiratory therapy * develops the standards of practice and professional development * provides access to publications, legislation and policies * in ... [More]

Commission for Public Complaints Against the Royal Canadian Mounted Police

 Commission for Public Complaints Against the Royal Canadian Mounted PoliceOttawa Accepts and attempts to resolve complaints lodged by the public about the conduct of RCMP members. * conducts reviews when complainants are not satisfied with the RCMP's handling of their complaints, ... [More]

Commissioner for Complaints for Telecommunications Services

 Commissioner for Complaints for Telecommunications ServicesOttawa Independent organization dedicated to working with customers and their Telecommunications Service Providers (TSP) to resolve complaints relating to telecommunications services. Handles consumer and sm ... [More]

Map RecordDARTS

Map RecordDARTSHamilton Provides transportation to those individuals who are registered with the City under Accessible Transportation Services (ATS), a delegate of the HSR, and are unable to use regular public transit, due t ... [More]

Map RecordFinancial Services Commission of Ontario

Map RecordFinancial Services Commission of OntarioNorth York Central Information and assistance on insurance (including life, health, property, disability, automobile and travel health insurance), pension plans, loan and trust companies, credit unions and caisses popul ... [More]

Map RecordHalton Regional Police Service, Public Complaints Process

Map RecordHalton Regional Police Service, Public Complaints ProcessNorth Oakville There are two types of complaints: * against the policies of, or services provided by, the Halton Regional Police Service * against the conduct of a Halton Regional Police Service officer For complain ... [More]

Map RecordImmigration Consultants of Canada Regulatory Council

Map RecordImmigration Consultants of Canada Regulatory CouncilBurlington Immigration consultants provide their services to individuals seeking help to navigate immigration issues in Canada. This may include obtaining advice or assistance with permanent residence applicatio ... [More]

Map RecordInsurance Bureau of Canada, Ontario Region, Consumer Information Centre

Map RecordInsurance Bureau of Canada, Ontario Region, Consumer Information CentreToronto Downtown Central Handles questions and concerns about automobile, property and liability insurance * information on loss prevention, safety tips * presentations to community groups on insurance related topics

Map RecordLaw Society of Upper Canada

Map RecordLaw Society of Upper CanadaToronto Downtown Central Regulatory and licensing body for legal services in Ontario * Complaint Service -- handles complaints about lawyer or paralegal conduct and services -- 416-947-3310 or 1-800-268-7568

Map RecordOffice of the Independent Police Review Director

Map RecordOffice of the Independent Police Review DirectorToronto Downtown Central Independent oversight agency * receives, manages and oversees all public complaints about the conduct of a police officer or the policies and services of a police department in Ontario * complaints ca ... [More]

Map RecordOmbudService for Life & Health Insurance

Map RecordOmbudService for Life & Health InsuranceToronto Downtown Central Inquiries and complaints resolution for consumers of life and health insurance products and services including disability, employment health benefits, travel, and insurance investment products * onlin ... [More]

Map RecordOmbudsman for Banking Services and Investments

Map RecordOmbudsman for Banking Services and InvestmentsToronto Downtown Central Independent organization that investigates customer complaints against financial service providers, including banks and other deposit-taking organizations, investment dealers, mutual fund dealers and ... [More]

Map RecordOmbudsman Ontario

Map RecordOmbudsman OntarioToronto Downtown Central Confidential investigation of public complaints about Ontario government services that could not be resolved through regular complaints procedures * includes provincial ministries, Crown corporations, ... [More]

Map RecordOntario Civilian Police Commission

Map RecordOntario Civilian Police CommissionToronto Downtown Central Independent quasi-judicial civilian tribunal * functions separately from police * conducts hearings regarding appeals of police disciplinary penalties * conducts investigations and inquiries into the ... [More]

Map RecordOntario College of Pharmacists

Map RecordOntario College of PharmacistsToronto Downtown North Provincial regulating body of pharmacists and pharmacies * investigates consumer complaints and concerns * pharmacist and pharmacy search available on website Note: Contact a pharmacist directly for d ... [More]

Map RecordOntario College of Social Workers and Social Service Workers

Map RecordOntario College of Social Workers and Social Service WorkersToronto Downtown North Provincial regulating body of social workers and social service workers * investigates consumer complaints and concerns

Map RecordOntario College of Teachers

Map RecordOntario College of TeachersToronto Downtown Central Regulatory and licensing body * sets standards of practice * accredits teacher education programs and courses * investigates and hears complaints * scholarships

Map RecordOntario College of Trades

Map RecordOntario College of TradesToronto Downtown Central Regulatory and licensing body for skilled trades * establishes and enforces practice standards and conduct * sets training and certification standards * investigates complaints

Map RecordOntario Energy Board, Consumer Relations

Map RecordOntario Energy Board, Consumer RelationsToronto Downtown North Regulates, licenses, monitors and inspects energy industry participants including natural gas and electricity utilities * investigates potential violations and enforces regulations * regulates rates c ... [More]

Ontario Judicial Council

 Ontario Judicial CouncilToronto Downtown Contact this office by letter in order to complain about a provincial judge's conduct or actions. Complaint is made in writing only by mail or fax - not by phone. All letters that are sent must have a ... [More]

Map RecordOntario Motor Vehicle Industry Council

Map RecordOntario Motor Vehicle Industry CouncilEast York Regulates motor vehicle dealers and salespersons in Ontario *enforces Motor Vehicle Dealers Act (MVDA) on behalf of Ministry of Government and Consumer Services * ensures registration of dealers and s ... [More]

Map RecordOntario Press Council

Map RecordOntario Press CouncilToronto Downtown North Considers complaints from the public about the conduct of the press in gathering and publishing news and opinions

Map RecordOntario Securities Commission

Map RecordOntario Securities CommissionToronto Downtown Central Administers and enforces securities legislation

Map RecordOntario. Ministry of Government and Consumer Services. Consumer Protection Ontario

Map RecordOntario. Ministry of Government and Consumer Services. Consumer Protection OntarioToronto Downtown Central Public information and advice on consumer rights and responsibilities, complaints and consumer protection legislation * attempts to mediate complaints arising from regulated sectors of the marketplace ... [More]

Ontario. Ministry of Health and Long-Term Care, No physical address, Long-Term Care ACTION Line

 Ontario. Ministry of Health and Long-Term Care, No physical address, Long-Term Care ACTION LineToronto Downtown Central A toll-free government service concerning long-term care homes in Ontario * handles concerns and registers complaints about long-term care homes and from local health integration networks (LHIN)* init ... [More]

Map RecordOntario. Ministry of Municipal Affairs and Housing, Rental Housing Enforcement Unit

Map RecordOntario. Ministry of Municipal Affairs and Housing, Rental Housing Enforcement UnitToronto Downtown Central Regulates the rights and responsibilities of landlords and tenants in residential properties * responds to complaints about offences under the Residential Tenancies Act * investigates complaints up to ... [More]

Map RecordOntario. Ministry of the Attorney General, Office of the Public Guardian and Trustee - Hamilton Branch, Office of the Public Guardian and Trustee

Map RecordOntario. Ministry of the Attorney General, Office of the Public Guardian and Trustee - Hamilton Branch, Office of the Public Guardian and TrusteeHamilton Central A government agency that protects mentally incapable people, protects the public's interest in charities, searches for heirs for estates which the OPGT administers, invests perpetual care funds, and d ... [More]

Map RecordOntario. Ministry of the Attorney General. Office of the Public Guardian and Trustee

Map RecordOntario. Ministry of the Attorney General. Office of the Public Guardian and TrusteeToronto Downtown Central Manages financial and/or personal affairs of persons who are mentally incapable where no one else is able to do so * makes medical treatment decisions for persons who are mentally incapable where no o ... [More]

Map RecordPatient Ombudsman

Map RecordPatient OmbudsmanToronto Responsible for receiving, attempting to resolve and investigating complaints related to Ontario’s public hospitals, long-term care homes and Local Health Integration Networks (LHINs) * deals only wit ... [More]

Map RecordRetirement Homes Regulatory Authority

Map RecordRetirement Homes Regulatory AuthorityToronto Downtown North Regulatory agency licenses retirement homes in Ontario * maintains public register of retirement homes * information and referral * educates retirement homes, consumers and the public about the Retire ... [More]

Map RecordRoyal College of Dental Surgeons of Ontario

Map RecordRoyal College of Dental Surgeons of OntarioToronto Downtown North Regulating body of the profession * investigates complaints * website features a listing of dental surgeons practicing in Ontario

Map RecordSocial Justice Tribunals Ontario

Map RecordSocial Justice Tribunals OntarioToronto Downtown Central Governing body for seven adjudicative tribunals -- see separate entries: Child and Family Services Review Board Custody Review Board Human Rights Tribunal of Ontario Landlord and Tenant Board Ontario ... [More]

Map RecordTarion Warranty Corporation

Map RecordTarion Warranty CorporationToronto Responsible for administering the Ontario New Home Warranties Plan Act, which outlines the warranty protection that new home purchasers are entitled to in Ontario. * Licence new home builders and vend ... [More]

Map RecordTransUnion of Canada

Map RecordTransUnion of CanadaBurlington Stores and maintains credit information about individual Canadian consumers for use by members of the credit reporting agency. * Provides credit reports to individuals upon request * Provides informat ... [More]

Map RecordTravel Industry Council of Ontario

Map RecordTravel Industry Council of OntarioMississauga Association that answers consumers' inquiries and attempts to mediate complaints arising from the purchase of travel services from registered travel agencies. * Claims against the Ontario Travel Compe ... [More]

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