Ontario. Ministry of Labour, Training and Skills Development. Employment Practices Branch
Site: Central Region West, Mississauga
Service: Ontario. Ministry of Labour, Training and Skills Development. Employment Practices Branch
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PDF (New Window)| Record #: PEL1109 | Last Full Update: 28 Apr 2020 |
| Memos and Bulletins | |
|---|---|
| Public Comments | NO WALK-IN SERVICE For a guide to the Employment Standards Act, 2000, including COVID-19 amendments and new regulations CLICK HERE For information on the Infectious Disease Emergency Leave CLICK HERE COVID-19 -- For information on the staged reopening of Ontario workplaces, essential businesses and restrictions, and resources and supports for workers and employers CLICK HERE |
| Contact Information | |
| Office Phone | General Inquiry 905-273-7800 |
| Toll Free Phone | Mississauga Office 1-800-268-2966 ; Employment Standards Call Centre 1-800-531-5551 |
| TTY Phone | Employment Standards Call Centre 1-866-567-8893 |
| Fax | 905-615-8853 |
| Website | www.labour.gov.on.ca |
| Agency Information | |
| Legal Status | (30) Provincial Government |
| Description and Service Details | |
| Description (Service) | NO WALK-IN SERVICE COVID-19 -- For information on the staged reopening of Ontario workplaces, essential businesses and restrictions, and resources and supports for workers and employers CLICK HERE Administers and enforces the Employment Standards Act, 2000 For a guide to the Employment Standards Act, 2000, including COVID-19 amendments and new regulations CLICK HERE For information on the Infectious Disease Emergency Leave CLICK HERE Provides for minimum terms and conditions of employment * sets out maximum number of hours that can be worked in a day or week, minimum daily, weekly or biweekly rest periods, and rules for overtime pay Establishes minimum wage -- general rate $14 per hour, students under 18 years $13.15 per hour, liquor servers $12.20 per hour * establishes vacation pay and paid public holidays -- New Year's Day, Family Day, Good Friday, Victoria Day, Canada Day, Labour Day, Thanksgiving, Christmas Day, Boxing Day Prohibits unequal pay for equal work on the basis of sex * prohibits discrimination on bases such as sex, age or marital status in employer-provided benefit plans * establishes entitlement to various categories of leave such as sick leave, pregnancy and parental leave, caregiver leave, or personal emergency leave * 8 days unpaid emergency leave per calendar year (3 days for personal illness; 3 days for family responsibilities such as illness of child or spouse; 2 days for bereavement leave) * forbids lie detector testing * obliges employers to provide notice of termination or pay in lieu * obliges employers to provide severance pay to terminated employees when applicable * permits retail store workers to refuse work on Sunday and public holidays under particular circumstances * protects the rights of domestic workers and homeworkers It's Your Job, www.labour.gov.on.ca/english/atwork/youngworkers -- information on employment standards and occupational health and safety for workers under 25 years and new workers |
| Hours | Mon-Fri 8:30 am-5 pm |
| Areas Served | Dufferin County ; Halton Region ; Peel Region |
| Eligibility | Employees, including temporary foreign workers, or employers |
| Application | No walk in service * call for information * online information or claim filing at www.labour.gov.on.ca/english/es/forms/claim |
| Languages | English ; French ; other languages may be available |
| Site Information | |
| Located In Community | Mississauga |
| Address & Map | |
| Intersection | Erindale Station Rd and Burnhamthorpe Rd W |
| Physical Access | Not applicable - no walk-in service |
| Categories and Classification | |
| HCSD Main Heading | Employment / Training ; Government / Legal |
| HCSD Sub Heading | Consumer Protection / Complaints ; Occupational Health and Safety |
| Service Categories | Labour Standards and Practices ; Occupational Health and Safety ; Provincial/Territorial Government Departments ~ Labour Issues |
