Patient Ombudsman

Contact Information
Office Phone 416-597-0339
Toll Free Phone 1-888-321-0339
TTY Phone 416-597-5371
Fax 416-597-5372
E-Mail info@patientombudsman.ca
Website patientombudsman.ca/
Agency Information
Legal Status (10) Local Government
Primary Executive Craig Thompson, Executive Director
Alternate Executive Trevor Howard, Manager, Complaint Services
Funding Provincial
Description and Service Details
Description (Service) Works to resolve and investigate complaints regarding services in Ontario in public hospitals, long-term care homes and the home and community care services coordinated by the Local Health Integration Neworks (LHINs)
Hours Mon-Fri 9am-4pm
Areas Served Ontario
Boundaries Ontario
Eligibility People who feel that their treatment in a public hospital, long-term care home or home and community care in Ontario was not appropriate
Application Online complaint form or can be printed from the website and mailed
Languages English ; French
Site Information
Site Location Toronto (Bay Street Corridor)
Located In Community Toronto Downtown Central
Address & Map
393 University Ave, Suite 1801
Toronto, ON
Intersection University Ave and Dundas St W
Mailing Address Box 130 
77 Wellesley St W 
Toronto, ON M7A 1N3
Physical Access Fully Accessible
Categories and Classification
HCSD Main Heading Government / Legal
HCSD Sub Heading Consumer Protection / Complaints
Service Categories Health Facility Complaints ; Long Term Care Ombudsman Programs

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