IMPORTANT NOTE: On Jan 12, 2021, the Ontario Government declared a State of Emergency and issued a stay-at-home order, which came into effect Jan 14, 2021 and will last until at least Feb 11, 2021

Services listed below may be impacted in response to increased restrictions. Please contact agencies or programs listed here prior to visiting in person in order to receive up to date information on services

Contact Information
Office Phone 613-957-2991
Toll Free Phone 1-866-225-0709
TTY Phone 1-800-465-7735 (Service Canada)
Fax 613-941-5366
E-Mail info@hc-sc.gc.ca
Website www.hc-sc.gc.ca
Agency Information
Primary Executive Ginette Petitpas Taylor, Minister of Health
Funding Federal - Health Canada
Description and Service Details
Description (Service) Federal department which helps Canadians maintain and improve their health

National website featuring health information of interest to the general public * topics covered include:
  • consumer product safety
  • drugs and health products
  • environmental and workplace health
  • food and nutrition
  • health care system
  • health concerns
  • healthy living
  • science and research


Canada Vigilance - Ontario - Collects and assesses reports of suspected adverse reactions to health products marketed in Canada * tools for health professionals and consumers

Health - Online information guide for healthy living * various consumer health and safety facts * topics include recalls and alerts, safety, food safety, health, diseases and conditions, Indigenous health, and science, research and data

Services and Programs:
  • Cannabis for Medical Purposes
  • Consumer products and cosmetics
  • Drugs and Health Products
  • First Nations and Inuit Health Branch
  • Medical assistance in dying
Hours Call for hours
Areas Served Canada
Boundaries Canada
Eligibility No restrictions
Application Call or visit
Languages English ; French
Fees Free
Site Information
Site Location Ottawa
Located In Community Ottawa (City of)
Address & Map
Address Locator 0900C2
Ottawa, ON K1A 0K9
Categories and Classification
HCSD Main Heading Government / Legal
HCSD Sub Heading Consumer Protection / Complaints
Service Categories Drug Complaints ; Federal Government Departments ~ Health Issues ; Federal Government Information Services ~ Health Issues ; General Health Education Programs

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