Contact Information
Toll Free Phone 1-866-797-0000
TTY Phone 1-866-797-0007
Crisis Phone Call 911 in emergencies
Website www.ontario.ca/page/get-medical-advice-telehealth-ontario
Agency Information
Legal Status (30) Provincial Government
Established 2000
Funding Provincial - MHLTC
Description and Service Details
Description (Service) Free, confidential access to registered nurses trained to help people decide about appropriate options for care * provides health advice or general health information on topics including:
  • breastfeeding
  • medications and drug interactions
  • depression, suicide and other mental health concerns
  • teen health and issues
  • food and healthy living
  • illnesses and injuries that need medical care or are consistent

Does not provide a diagnosis or provide medication nor does it replace the need for regular medical check-ups

Specialized support for dementia caregivers: Nurses will connect family caregivers of people with dementia to support, advice, and referral, particularly when other services are closed

Dietitian Services: Call to speak with a dietitian for advice and information on nutrition and healthy eating
Hours Daily 24 hours
Areas Served Ontario
Boundaries Ontario
Eligibility Residents of Ontario * health insurance number not required
Application No referral required - call
Languages English ; French
Fees Free
Site Information
Located In Community Toronto Downtown Central
Physical Access Not Applicable
Categories and Classification
Service Categories General Health Education Programs ; Medical Information Lines ; Specialized Information and Referral ~ Alzheimer's Disease

Agency Overview


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