Ontario. Ministry of Health and Long-Term Care

Site: No physical address

Service: Long-Term Care ACTION Line

Contact Information
Office Phone Outside Ontario: 416-326-6777
Toll Free Phone 1-866-876-7658
TTY Phone 1-800-387-5559
Outside Ontario: 416-327-4282
Website www.health.gov.on.ca/en/common/system/services/lhin/ltc_actionline.aspx
Site Information
Located In Community Toronto Downtown Central
Physical Access Not Applicable
Agency and Service Names
Alternate Name Ligne ACTION des Soins de longue durée
Agency Information
Legal Status (30) Provincial Government
Established 2004
Funding Provincial - MHLTC
Description and Service Details
Description (Service) A toll-free government service concerning long-term care homes in Ontario * handles concerns and registers complaints about long-term care homes and from local health integration networks (LHIN) * initial calls are answered by ACTION Line staff and the complaints are forwarded to local LHIN offices * callers can also have their complaints forwarded to an Independent Complaints Facilitators (ICF)
Areas Served Ontario
Boundaries Ontario
Eligibility Residents of Ontario
Application Call
Languages English ; French
Fees Free
Categories and Classification
Service Categories Health Facility Complaints ~ Long Term Care Issues ; Provincial Government Information Lines ~ Long Term Care Issues

Agency Overview


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