Ontario. Ministry of Health and Long-Term Care - Long-Term Care ACTION Line

Contact Information
Toll Free Phone 1-866-434-0144
Website www.health.gov.on.ca/en/public/contact/ccac/ltc_actionline.aspx
Site Information
Located In Community Toronto Downtown Central
Physical Access Not Applicable
Agency and Service Names
Alternate Name MOHLTC LTC Action Line
Agency Information
Legal Status (30) Provincial Government
Established 2004
Funding Provincial - MHLTC
Description and Service Details
Description (Service) A toll-free government service concerning long-term care homes in Ontario * handles concerns and registers complaints about long-term care homes and from community care access centres (CCAC) * initial calls are answered by ACTION Line staff and the complaints are forwarded to local CCAC offices * callers can also have their complaints forwarded to an Independent Complaints Facilitators (ICF)
Hours Daily 8:30am-7pm
Areas Served Ontario
Boundaries Ontario
Eligibility Residents of Ontario
Application Call
Languages English ; French
Fees Free
Categories and Classification
Service Categories Health Facility Complaints ~ Nursing Facility Residents

Agency Overview


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