Ontario. Ministry of Health and Long-Term Care

Site: No physical address

Service: Long-Term Care ACTION Line

Contact Information
Toll Free Phone 1-866-434-0144
Website www.health.gov.on.ca/en/public/contact/ccac/ltc_actionline.aspx
Site Information
Located In Community Toronto Downtown Central
Physical Access Not Applicable
Agency and Service Names
Alternate Name Ligne ACTION des Soins de longue durée ; LTC Action Line
Agency Information
Legal Status (30) Provincial Government
Established 2004
Funding Provincial - MHLTC
Description and Service Details
Description (Service) A toll-free government service concerning long-term care homes in Ontario * handles concerns and registers complaints about long-term care homes and from local health integration networks (LHIN)* initial calls are answered by ACTION Line staff and the complaints are forwarded to local LHIN offices * callers can also have their complaints forwarded to an Independent Complaints Facilitators (ICF)
Hours Daily 8:30am-7pm
Areas Served Ontario
Boundaries Ontario
Eligibility Residents of Ontario
Application Call
Languages English ; French
Fees Free
Categories and Classification
Service Categories Health Facility Complaints

Agency Overview

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