Effective April 8, 2021, the Provincial government has declared a state of emergency and issued a province-wide stay-at-home order.

Services and hours listed on this page may be impacted in response to increased restrictions. Please contact organizations and programs listed here prior to visiting in person in order to receive the most up to date information on services.

Canada. National Defence

Site: Ottawa - Colonel By Dr

Service: Canadian Forces Member Assistance Program

Contact Information
Office Phone Toll free 1-800-268-7708
TTY Phone Toll free 1-800-567-5803
Website www.forces.gc.ca/en/caf-community-benefits-ill-injured-deceased/guide.page
Agency Information
Legal Status (40) Federal Government
Funding Federal - National Defence
Description and Service Details
Description (Service) COVID-19 (1 May 2020) Operates as usual.

Access to a professional counsellor by telephone from anywhere at anytime * short-term problem-solving service * voluntary and confidential service to help members and family members who have personal concerns that affect their personal well-being and/or work performance * an appointment can be arranged for additional help Can help with concerns such as: marital and family * interpersonal relations * personal and emotional * stress and burn-out * work-related, including harassment and sexual assault * alcohol, drugs and prescription drugs
Hours COVID-19 -- Mon-Sun 24 hours
Areas Served Canada
Eligibility Canadian Armed Forces (CAF) members (Regular Force, all Reserve Class Members, Cadets) * parent, spouse, children and step children, fiancé(e), and any other person of significance to CAF personnel who died while serving
Application Visit website for more information.
Languages English ; French
Fees None
Site Information
Located In Community Ottawa
Address & Map
101 Colonel By Dr
Ottawa, ON K1A 0K2
View Google Map
Intersection Nicholas St and Laurier Ave W
Physical Access Fully Accessible
Categories and Classification
HCSD Main Heading Emergency / Crisis ; Mental Health / Addictions ; Palliative Care / Grief
HCSD Sub Heading Bereavement / Grief Support ; Distress Lines ; Distress Phone Lines
Service Categories Bereavement Counselling ~ Families of Military Personnel/Veterans ; General Counselling Services ~ Active Military ; General Counselling Services ~ Families of Military Personnel/Veterans ; General Crisis Intervention Hotlines ~ Active Military ; Veteran/Military Hotlines

Agency Overview

Locations for this Service

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