IMPORTANT NOTE: Services may be impacted in response to COVID-19 (Coronavirus). Please contact agenices or programs listed on this page prior to visiting in person to receive up to date information on their services (eg. wait times, hours of operation etc…).


Site: Oakville - Pacific Road Service Counter

Service: ServiceOntario

Memos and Bulletins
Public Comments NOTE: As of July 1, 2020, red and white health cards will no longer be accepted 
It is now possible to renew your driver's licence online. To see if you are eligible visit Renew a Driver's Licence
If your document from Citizenship and Immigration Canada is a Temporary Resident Permit or a Work Permit (Employment Authorization) that says valid until or issued until a specific date, you cannot obtain health card services at this office. Call 1-866-532-3161 for further details.
Contact Information
Office Phone Toll free 1-800-267-8097
TTY Phone Ontario-wide 1-800-268-7095
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Agency Information
Legal Status (30) Provincial Government
Funding Provincial
Description and Service Details
Description (Service) Services available at this location: 
Driver and Vehicle: 
Accessible parking permits 
* apply for accessible parking permit 
* change information on an accessible parking permit 
* renew or replace accessible parking permit 
Copies of records 
* request commercial vehicle operator records 
* request driver's records 
* request motor vehicle record/abstract 
* request motorized snow vehicle record 
* request off-road vehicle record 
* request the most recent owner abstract (uncertified) 
* request vehicle abstracts (uncertified) 
Drivers' licences  
* change name or address on a driver's licence 
* driving instructor licence renewal 
* driving instructor licence replacement 
* pay defaulted driver fine and driver's licence reinstatement fee 
* reinstate driver's licence 
* renew or replave a driver's licence 
* replace driver's licence while out of province 
* request a driver abstract (uncertified) 
* retake a digital photo (driver's licence) 
Enhanced drivers' licences  
* change information on your enhanced licence  
* downgrade an enhanced driver's licence to a regular driver's licence  
Motorized snow vehicle permits 
* request or replace a snow vehicle permit 
* request a snow vehicle validation sticker 
Off-road vehicle permits 
* request or replace an off-road vehicle licence plate 
* request or replace an off-road vehicle permit 
Product sales 
* purchase gift certificates 
* request a used vehicle information package 
* request number plates for display 
Vehicle permits and plates  
* change classification on a vehicle permit 
* change the name or address on a vehicle permit 
* change the status of a vehicle permit 
* order a licence plate with graphic 
* order a personalized licence plate 
* purchase a French slogan Ontario licence plate 
* register a vehicle 
* renew or replace a licence plate sticker 
* replace a vehicle permit 
* replace licence plate(s) 
* replace personalized licence plates 
* request a dealer/service licence plate 
* request a temporary vehicle registration sticker 
Health card services  
* apply for an Ontario health card 
* change name or address on a health card 
* renew a photo health card 
* replace a lost, stolen or damaged health card 
* replace your red and white health card with a photo health card 
Health care services: 
* Healthy Smiles Ontario (HSO) is a free dental program that includes regular check-ups, preventive care, and treatment for children and youth 17 and under 
* you can access the HSO application form at ServiceOntario centres 
Organ and tissue donor  
* organ and tissue donor registration  
Photo Identification: 
Ontario Photo Card 
* apply for an Ontario photo card 
* change information on an Ontario photo card 
* renew an Ontario photo card 
* replace an Ontario photo card
Hours Mon, Tue, Wed, Fri 9 am-5 pm * Thu 9 am-7 pm * Sat 9 am-1 pm
Areas Served Oakville
Eligibility Ages: 16 year(s) and up
Application Drop in, with appropriate supporting documents (call ahead or see website) * many forms can also be completed and submitted online
Languages English
Fees Service - Fees for some transactions
Site Information
Located In Community Oakville
Address & Map
760 Pacific Rd, Unit 29
Oakville, ON L6L 6M5
View Google Map
Intersection Bronte Rd and Wyecroft Rd
Physical Access Fully Accessible ; Designated parking at entrance ; Wheelchair accessible automatic main entrance ; No public washroom
Categories and Classification
HCSD Main Heading Disabilities ; Government / Legal ; Income Programs
HCSD Sub Heading ID (Identification) ; Parking Permits for People with Disabilities ; Social Assistance
Service Categories Disability Parking Permits ; Driver Licences ; Driving/Accident Records ; Identification Cards ; Motor Vehicle Registration ; Organ Donor Cards/Registries ; Provincial/Territorial Government Information Services ; Provincial/Territorial Health Insurance

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