Canada. Employment Insurance

Site: Canada. Employment Insurance

Service: Benefits for Parents of Critically Ill Children

Contact Information
Office Phone Toll free 1-800-206-7218
TTY Phone 1-800-529-3742
Social Media Twitter Twitter:
YouTube YouTube:
Site Information
Located In Community Canada
Physical Access Fully Accessible - Service Canada centres
Agency and Service Names
Alternate Name EI ; PCIC ; ServiceCanada
Agency Information
Legal Status (40) Federal Government
Funding Federal
Description and Service Details
Description (Service) These benefits are available for up to 35 weeks to eligible parents who take leave from work to provide care or support their critically ill or injured child. 
* those who are unemployed and already receiving EI benefits, can also apply for the PCIC benefit 
* applications must be made as soon as possible after employment has stopped 
Local offices for further information: 
Burlington Service Canada Office 
Georgetown Service Canada Office 
Milton Service Canada Office 
Oakville Service Canada Office 
* detailed information is available on the Service Canada website
Hours The toll free telephone service is an automated service available 24 hours a day, seven days a week. If you prefer to speak to a representative, call this number between 8:30 am-4:30 pm, Monday to Friday, and press "0." You can get general information about the EI program, the Social Insurance Number (SIN), and your specific EI claim.
Areas Served Halton Region
Eligibility To be eligible for the PCIC benefit, you must be able to show that: 
* your regular weekly earnings from work have decreased by more than 40% because you need to provide care or support to your critically ill or injured child 
* you have accumulated 600 insured hours of work in the 52 weeks prior to the start of your claim, or since the start of your last claim, whichever is shorter (this period is called the qualifying period) 
* you are the parent of the child who is critically ill or injured 
* your child is under 18 years of age at the time the 52-week window opens. If your child turns 18 years of age during the 52-week window, you still remain eligible to receive the PCIC benefit
Application You need to apply for EI benefits, since Service Canada first needs to determine whether you are entitled to receive them.  
* you must submit an EI application online as soon as possible after you stop working 
* to apply, use any computer with internet access and visit the Service Canada website 
* you can apply at home, at any Service Canada Centre using one of the Internet kiosks available, or at a public internet access site like a public library 
* the website takes you step by step through the application process 
* it could take up to one hour to complete the application online 
* once you apply for the PCIC benefit, you must submit a medical certificate completed and signed by a specialist medical doctor attesting that your child is critically ill or injured and requires your care or support
Languages English ; French
Fees None
Categories and Classification
Service Categories Employment Insurance

Agency Overview

Locations for this Service

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