Contact Information
Office Phone 1-800-206-7218
TTY Phone 1-800-529-3742
Social Media Twitter Twitter:
YouTube YouTube:
Site Information
Located In Community Canada
Physical Access Fully Accessible - Service Canada centres
Agency and Service Names
Alternate Name EI ; ServiceCanada
Agency Information
Legal Status (40) Federal Government
Funding Federal
Description and Service Details
Description (Service) EI regular benefits are offered to people who have lost their employment through no fault of their own (for example, because of a shortage of work or because they were employed in seasonal work) and who are available for and able to work, but can't find a job. 
Local offices for further information: 
Burlington Service Canada Office 
Georgetown Service Canada Office 
Milton Service Canada Office 
Oakville Service Canada Office 
* detailed information is available on the Service Canada website
Hours The toll free telephone service is an automated service available 24 hours a day, seven days a week. If you prefer to speak to a representative, call this number between 8:30 am-4:30 pm, Monday to Friday, and press "0." You can get general information about the EI program, the Social Insurance Number (SIN), and your specific EI claim.
Areas Served Halton Region
Eligibility You may be entitled to receive EI regular benefits if you: 
* were employed in insurable employment 
* lost your employment through no fault of your own 
* have been without work and without pay for at least seven consecutive days in the last 52 weeks 
* have worked for the required number of insurable hours in the last 52 weeks or since the start of your last EI claim, whichever is shorter 
* are ready, willing, and capable of working each day 
* are actively looking for work (you must keep a written record of employers you contact, including when you contacted them)
Application You need to apply for EI benefits, since Service Canada first needs to determine whether you are entitled to receive them.  
* you should apply as soon as possible once you have stopped working, even if your employer has not issued your ROE (Record of Employment) yet 
* if you delay applying for benefits beyond four weeks after your last day of work, you risk losing benefits 
* you must submit an EI application online  
* to apply, use any computer with Internet access and visit the Service Canada website 
* you can apply at home, at any Service Canada Centre using one of the Internet kiosks available, or at a public Internet access site like a public library 
* the website takes you step by step through the application process 
* it could take up to one hour to complete the application online
Languages English ; French
Fees None
Categories and Classification
Service Categories Employment Insurance

Agency Overview

Locations for this Service

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